Filter
Top Products
Troubleshooting and Removal/Replacement Procedures
3–2
Troubleshooting
If you have trouble with any of these procedures, see the owner’s guide that came with
your system.
This chapter explains what to do if you experience problems during the configuration
process. It also explains how to run the Support Tools Manager or the Extended Self Test
to verify your system.
If you are experiencing difficulty booting the system, reconfiguring HP-UX, or using the
DDS-3 drive, complete each of the following tasks, in the order they are presented, until
you discover and correct the problem:
• Check the address settings of any single-ended SCSI-2 devices.
• Check that you have installed the hardware correctly.
• Recheck the device list.
• Run verification tests.
NOTICE: To run xstm on HP–UX 10.01, you need to install patch
PHSS_7894.
Checking the Address Settings for Single-Ended Drives
Check the address settings of each single-ended SCSI-2 device on the bus. Make sure
that no device has the same address setting as another. If you find two devices with the
same address, change one of the devices to a different, unused address setting. To check
the address settings for each single-ended SCSI-2 device, type the following in a terminal
window or HP-UX command line:
/usr/sbin/ioscan
RETURN
After a few moments the ioscan utility lists all of the SCSI I/O devices it could find. The
list appears similar to the following: