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XDVDN8190 OPERATION
88
Troubleshooting
Bluetooth
Problem Cause Action
Please connect
first appears in the
display
There is no mobile device connected to the
head unit
Pair and or connect a mobile device to the head unit as
described on page 75
Mobile device will
not connect to the
head unit
Bluetooth function is not active on the head unit Activate Bluetooth function as described on page 19
Bluetooth function is not active on the mobile
device
Refer to the owner's manual of your mobile device
A mobile device is already connected to the head
unit This head unit can only be connected to one
device at a time
Disconnect current mobile device first, then connect desired
mobile device
ERROR! Connect
Timeout appears in
the display
The time limit for the pairing mobile device has
been reached
Pair the mobile device within 120 seconds
Pairing Fail appears
in the display
The attempted pairing process has failed Retry the pairing process again
Mobile device
will not connect
to the head unit
automatically
The Connect function is set to Manual. When
the Connect function is set to Manual, the
head unit will not connect to any mobile device
automatically
Set Connect function to Auto as described on page 74
Ring tone can not
be heard through
the speakers
Ring tone volume is turned down Increase the volume of the ring tone using the rotary encoder
during the ringing process
MUTE function is activated on the head unit Press MUTE to cancel the mute function and resume audio
Echo or noise is
heard during a
phone call
Possible road noise or interior interference Close all open windows and turn off any fans or A/C
Microphone opening on the front panel is
obstructed
Clear any obstacles in front of microphone opening
Call is connected
(but no audio can
be heard through
the speakers)
Audio is routed to the mobile device Press Audio Transfer to allow audio from the phone to be
heard through the speakers
Bluetooth audio is heard through the front
channel speaker outputs or the front preamp
outputs only
Adjust fader forward so there is audio to the front speakers. If
amplifiers are used only, be sure to use front preamp outputs
Bluetooth mode includes memory volume.
If Bluetooth volume is set to 0 when a call comes
in, no audio will be heard
Adjust Bluetooth volume level above 0
Call is answered
automatically
Auto Answer function is set to On Set Auto Answer function to Off as described on page 74
Caller ID does not
appear during
incoming call
The calling mobile device is not set to send the
Caller ID or, the service is not available
Some devices may not communicate or work properly with
this head unit
XDVDN8190 does
not ring when
receiving a call
Cell phone ringer is set to off Set cell phone ringer to “on”