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Check again before assuming the player is malfunctioning
25
TROUBLESHOOTING
2 Are all the connections correct ?
2 Are you following the instructions in the manual ?
2 Are the amplifier and speakers operating properly ?
If the DVD-A1XV does not seem to be functioning properly, check the table below. If this does not solve the problem, the DVD-A1XV may
be damaged. Turn off the power, unplug the power cord from the power outlet, and contact your store of purchase or nearest Denon
sales office.
Symptom PageCheck
Power does not turn on.
12~22,
25
• Plug the power supply cord securely into the power outlet.
Playback does not start when PLAY
button is pressed.
Playback stops immediately.
–
10
11
• Is there condensation on the disc or player ? (Let stand for 1 or 2 hours.)
• Discs other than DVDs,SuperAudio CDs, video CDs and music CDs cannot be played.
• Disc is dirty. Wipe off the dirt.
Picture does not appear.
12~22
57, 58
–
• Check the connections.
• Check that VIDEO OUT has not been set to “VIDEO OUT:OFF” or “ALL OFF” for PURE
DIRECT MODE.
• Set the TV’s input to “video”.
Sound is not produced or sound quality
is poor.
12~22
–
46, 50,
51
16~20
16, 17,
58
57, 58
21
• Check the connections.
•Properly set the input of the TV, stereo, etc.
• Check the “DIGITAL OUTPUT” and “COMPRESSION” settings.
• Digital signals cannot be output with Super audio CDs. Use analog or DENON LINK 3rd or
IEEE1394 connections.
•Area/layer of Super audio CD being played (MULTI/STEREO/CD) does not match amplifier
connections.
• When the video output setting at “PURE DIRECT” is set to “VIDEO OUT : OFF” or “ALL
OFF”, no sound at HDMI connector.
• When a device not compatible with HDMI specification Ver. 1.1 is connected via an HDMI
connector, the audio signals of DVD audio discs copyright-protected by CPPM are not
output.
Menu playback of video CD’s is not
possible.
67• Menu playback is not possible with anything but video CDs with playback control.
Picture is disturbed during the search
operation.
–• Some disturbance is normal.
Buttons do not operate. 67• Some operations are disabled for some discs.
No subtitles are displayed.
–
35, 36
• Subtitles are not displayed for DVDs not containing subtitles.
• Subtitles are turned off. Turn the subtitles setting on.
Audio (or subtitle) language does not
switch.
76, 77
80
• The audio (or subtitle) language does not switch for discs which do not include multiple
audio (or subtitle) languages.
• For some discs the audio (or subtitle) language cannot be switched when the operation to
switch it is performed, but can be switched on the menu screens.
Angle does not switch.
78• The angle cannot be switched for DVDs which do not contain multiple angles. In some
cases multiple angles are only recorded for specific scenes.
Playback does not start when the title is
selected.
52, 53• Check the “RATINGS” setting.
The password for rating level has been
forgotten.
Reset all the setting to Factory
Preset.
–• While the player is in the stop mode, hold the player’s SKIP
9
button and the PLAY
button down simultaneously and then hold the OPEN/CLOSE button down for longer than
3 seconds (until “INITIALIZE” disappears from the TV monitor).
The lock will be released and all default settings and picture settings will return to the
default values.
The disc is not played with the audio or
subtitle language set as the default
setting.
35~37• The disc does not play with the selected audio or subtitle language if that audio or subtitle
language is not included on that DVD.
Picture is not displayed in 4:3 (or 16:9). 43• Set the “TV ASPECT” default setting to the proper setting for the connected TV.