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Troubleshooting
Problem Cause Remedy
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The sound suddenly
goes off.
The protection circuitry has been activated
because of a short circuit, etc.
Check that the speaker impedance setting is correct.
25, 90
Check that the speaker wires are not touching each
other and then turn this unit back on.
—
The sleep timer has turned this unit off. Turn this unit on, and play the source again.
—
The sound is muted.
Press
L
MUTE or
J
VOLUME +/– on the remote
control to resume audio output.
40
Sound is heard from
the speaker on one
side only.
Incorrect cable connections. Connect the cables properly. If the problem persists,
the cables may be defective.
13
Incorrect settings in “SPEAKER
LEVEL”.
Adjust the “SPEAKER LEVEL” settings.
74
Only the center
speaker outputs
substantial sound.
When playing a monaural source with a
CINEMA DSP program, the source signal
is directed to the center channel, and the
front and surround speakers output effect
sounds.
No sound is heard
from the center
speaker.
“CENTER SP” in “SET MENU” is set to
“NONE”.
Set “CENTER SP” to “SML” or “LRG”.
73
One of the HiFi DSP programs (except for
“7ch Stereo”) has been selected.
Try another sound field program.
42
No sound from the
presence speakers.
The sound field programs are turned off.
Press
D
STRAIGHT to turn them on.
47
You are using a source or program
combination that does not output sound
from all channels.
Try another sound field program.
37
“EXTRA SP ASSIGN” is set to a setting
other than “PRESENCE”.
Set “EXTRA SP ASSIGN” to “PRESENCE”.
72
No sound is heard
from the surround
speakers.
“SUR. L/R SP” in “SET MENU” is set to
“NONE”.
Set “SUR. L/R SP” to “SML” or “LRG”.
73
This unit is in the “STRAIGHT” mode
and a monaural source is being played
back.
Press
D
STRAIGHT on the front panel so that
“STRAIGHT” disappears from the front panel
display.
47
No sound is heard
from the surround
back speakers.
“SUR. L/R SP” in “SET MENU” is set to
“NONE” and “SB L/R SP” is
automatically set to “NONE”.
Set “SUR. L/R SP” and “SB L/R SP” to a setting
other than “NONE”.
73
“SUR. B L/R SP” in “SET MENU” is set
to “NONE”.
Set “SUR. B L/R SP” to a setting other than
“NONE”.
73
FRONT B speakers
cannot be activated.
“EXTRA SP ASSIGN” is set to a setting
other than “FRONT B”.
Set “EXTRA SP ASSIGN” to “FRONT B”.
72
No sound from the
center, surround or
surround back
speakers when the
FRONT B speakers
are activated.
“FRONT B” in “SPEAKER SET” is set to
“ZONE B”.
Set “FRONT B” to “FRONT”.
72
Presence speaker
settings are not
available in “SET
MENU”.
“EXTRA SP ASSIGN” is set to a setting
other than “PRESENCE”.
Set “EXTRA SP ASSIGN” to “PRESENCE”.
72