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APPENDIX ➤ Troubleshooting En 149
FM/AM radio
Problem Cause Remedy
FM radio reception is weak or noisy.
There is multi-path interference. Adjust the FM antenna height or orientation, or place it in a different location.
Your area is too far from the FM station transmitter.
(U.S.A. model only)
Set “Audio Mode” in the “Option” menu to “Mono” to select monaural FM radio
reception (p.102).
(Except for U.S.A. model)
Set “FM Mode” in the “Option” menu to “Mono” to select monaural FM radio
reception (p.102).
Use an outdoor FM antenna. We recommend using a sensitive multi-element
antenna.
AM radio reception is weak or noisy.
The noises may be caused by fluorescent lamps, motors,
thermostats, or other electrical equipment.
It is difficult to completely eliminate noise. It may be reduced by using an outdoor
AM antenna.
Radio stations cannot be selected automatically.
Your area is too far from the FM station transmitter.
Select the station manually (p.69).
Use an outdoor antenna. We recommend using a sensitive multi-element
antenna.
The AM radio signal is weak.
Adjust the AM antenna orientation.
Select the station manually (p.69).
Use an outdoor AM antenna. Connect it to the ANTENNA (AM) jack together with
the supplied AM antenna.
AM radio stations cannot be registered as
presets.
Auto Preset has been used.
Auto Preset is for registering FM radio stations and HD Radio station (U.S.A.
model only) only. Register AM radio stations manually (p.70).
The unit does not receive HD Radio signals.
(U.S.A. model only)
The unit is in the monaural reception mode. Set “Audio Mode” in the “Option” menu to “Auto” (p.102).