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If you experience a problem with your player, try the following solutions.
1
Read through the symptoms and solutions on pages 38 to 40 to check your player.
2
Detach the remote and the headphones from the player, and then reattach them and
operate the player.
3
Set the BUILT-IN BATTERY switch to OFF and let the player sit for about 30 seconds.
Then set the BUILT-IN BATTERY switch to ON again and operate the player.
4
Unplug the AC power adaptor from the battery charging stand and the wall outlet.
Then plug them in again and operate the player.
5
If the problem persists, contact QUALIA Concierge.
QUALIA Concierge
Toll-free number:
1 (877) QUALIA3
Symptom Cause/Solution
The built-in rechargeable
battery does not charge.
•
The battery is charged when shipped. Check the remaining power of
the built-in rechargeable battery (page 16).
•
When “CannotCHG” appears, the room temperature is too high or too
low. Charge the battery at a temperature of 0°C (+32°F)
to +40°C (+104°F).
•
When recharging is started after using up the built-in rechargeable
battery, it may take up to one minute for the operation lamp on the
player or display indication on the remote to go on.
•
Firmly insert the plug of the AC power adaptor into the jack at the
bottom of the battery charging stand.
The operation lamp on the
player does not light up even
when the player is placed on
the battery charging stand.
•
Open the lid of the player and set the BUILT-IN BATTERY switch
located inside the right side of the player to ON.
Troubleshooting
38
39
Additional
Information