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Troubleshooting
If you see this on the screen: Try this:
Waiting for Ethernet •The radio is expecting a wired Ethernet
connection. Plug an Ethernet wire into your
home network, then plug the other end into the
Ethernet connection inside the compartment
at the rear of the radio. (Refer to page 11 for the
location of the connector.)
•Change to a wireless network connection if a
wired Ethernet connection is not available.
Login failed •Your SIRIUS user name and/or password is
incorrect, you don’t have a subscription to the
Premium SIRIUS Internet Radio service, or your
subscription is no longer valid. To verify that you
are subscribed to service, go to www.sirius.com,
click on the LISTEN ONLINE link, and then click
the LAUNCH PLAYER link. Enter your username
and password. Select a channel to listen to and
then click on the PREMIUM link. If you can listen
in the Premium mode, then you are subscribed
to the Premium SIRIUS Internet Radio service.
Close the browser window to exit the player
before continuing.
If you don’t have a Premium SIRIUS Internet
Radio subscription, go to www.sirius.com/
siriusinternetradio or call 888-539-7474 to
subscribe and get your user name and password.
You can add this service to your SIRIUS
subscription, or subscribe only to the Premium
SIRIUS Internet Radio service.