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2011 January 27
HT-SB600
E-21
Many potential problems can be resolved by the owner without
calling a service technician.
If something is wrong with this product, check the following before
calling your authorized SHARP dealer or service center.
Sudden temperature changes, storage or operation in an
extremely humid environment may cause condensation
inside the cabinet or on the transmitter on the remote
control. Condensation can cause the unit to malfunction. If
this happens, leave the power on until normal playback is
possible (about 1 hour). Wipe off any condensation on the
transmitter with a soft cloth before operating the unit.
When this product is subject to strong external interference
(mechanical shock, excessive static electricity, abnormal
supply voltage due to lightning, etc.) or if it is operated
incorrectly, it may malfunction.
Troubleshooting chart
Symptom Possible cause
● No sound is heard. ● Is the input signal
(selection) set properly?
● Is the volume level set to
“0”?
● Is muting activated?
● Is HDMI compliant
equipment being used?
● Is the HDMI cable
connected correctly?
Connect the HDMI cable
correctly and then perform
the reset procedure. (refer
page 22)
● Do not connect or
disconnect an HDMI cable
while power is on. This
may lead to operation
problems.
● The sound from
subwoofer is not well
balanced.
● Is the subwoofer level set
to the minimum or
maximum level?
● Power turns off
suddenly.
● Is the HDMI cable
connected correctly?
Connect the HDMI cable
correctly and then perform
the reset procedure.
● Noise is heard
during playback.
● Move the speaker away
from any computers or
mobile phones.
● When a button is
pressed, the unit
does not respond.
● Set the unit to the stand-by
mode and then turn it back
on.
● The power is not
turned on.
● Is the unit unplugged?
● The protection circuit may
be activated. Unplug and
plug in the power cord
again after 5 minutes or
more.
● 3D images not
displayed on the TV.
● Depending on the TV and
Video component, 3D
images may not be
displayed.
Check the operation
manual of the respective
component.
● HDMI cable not support 3D
image.
General
Symptom Possible cause
● The remote control
does not operate
properly.
● Is the battery polarity
correct?
● Is the battery dead?
● Is the distance or angle
incorrect?
● Are there any obstructions
in front of the unit?
● Is there a strong light
shining on the remote
sensor?
● Is the remote control for
another equipment used
simultaneously?
● The unit cannot be
turned on with the
remote control.
● Is the AC power cord of the
unit plugged in?
● Is the battery inserted?
Symptom Possible cause
● The radio makes
unusual noises
continuously.
● Is the unit placed near the
TV or computer?
● Is the FM antenna or AM
loop antenna placed
properly? Move the
antenna away from the AC
power cord if it is located
nearby.
Remote control
Tuner
Condensation
If problem occurs during operation