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Square noise (mosaic) appears on the screen.
• Blocks in images may be visible in scenes with rapid
movement due to the characteristics of digital image
compression technology.
Video stops.
• Has the Player been subjected to shock or impact? Are
you using it in an unstable location? The Player will stop if
it senses shock or vibration.
Left and right channels of audio are reversed, or sound
comes out of only one side.
• Are left and right audio cables connected to the opposite
terminal, or is one side disconnected?
Disc does not play back automatically.
• Have you set a disc that has an automatic playback
function?
The Player heats up during use.
• When using this Player, the console cabinet may heat
up depending on the usage environment. This is not a
malfunction.
The Player makes a snapping sound when starting
playback or loading a disc.
• The player may sometimes make a snapping sound when
starting playback if it has not been operated in a while.
These sounds are not malfunctions of the player but are
normal operating conditions.
Cannot operate the Player.
• Are you operating the Player within the specifi ed operating
temperature range? (Page 52)
Troubleshooting
NOTE
Reset
• If this Player receives strong interference from a source such as
excessive static electricity, strong external noise, malfunction
of power supply, or voltage caused by lightning during use or a
wrong operation is sent to the Player, errors like the Player not
accepting an operation may occur. Press and hold POWER on the
Player until “ ” appears on the front panel display when the
Player does not operate properly even after the power has been
turned off. Then, after the STANDBY indicator is lit, turn on the
power.
• When a reset is performed while the power is on, the Player will
turn off. Turn the power on again. At this point, it may take a few
moments for the system processing to fi nish before the Player is
ready for use. During the system processing, the BD and DVD/CD
mode indicators on the front panel display of the Player will blink.
Once the system processing has fi nished, the indicators will fi nish
blinking and then light up normally. You can operate the Player
when the BD and DVD/CD mode indicators are lit.
• Since all settings including the language setting stored in memory
are also reset when a reset has been performed, they must be set
again.
• When the problem persists even after performing a reset, unplug
the AC cord and plug it in again. If this does not solve the problem,
contact the nearest service center approved by SHARP.
STANDBY indicator will remain lit.
• When the AC cord is removed from the outlet, the STANDBY
indicator will remain lit for a short period. This is normal and is not
a malfunction.
BD-HP20U_en_f.indd 48BD-HP20U_en_f.indd 48 2007/08/06 10:22:082007/08/06 10:22:08