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If you need any further advice, please call our Technical Helpline on 020 8758 0338 (Mon-Fri)
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If your radio can connect to the network successfully, but is unable to play
particular internet radio stations, it may be due to one these causes:
1. The station is not broadcasting at this time of the day (remember it
may be located in a different time zone, and some stations do not
broadcast all day).
2. The station has reached the maximum allowed number of simultaneous
listeners.
3. The Internet connection between your radio and the server (often
located in a different country) is slow. This could be due to internet
congestion, either locally or at a distance.
4. The station is not broadcasting any more. The database of radio
stations that your radio connects to is frequently updated and checked
but may not always be completely accurate.
5. The radio station is broadcasting using an audio format which is not
playable by your radio (although the WM-202 does play the most
popular formats used by regular broadcasters).
Try using a PC to play the stream via the broadcaster’s web site or via
the radio station database web site at http://www.wifi radio-frontier.com.
If you can play the station with a PC, it may be that the internet feed or
local network connection is poor. However, some broadcasters (such as
the BBC) provide different data streams for PC users and internet radio
listeners, so this test is not always conclusive.
If you cannot play the station via your PC this may indicate that the problem
is not necessarily due to your radio, but it could be your network, your
internet connection, the broadcaster, or internet congestion.
You can view the radio’s MAC address using the menu items ‘Main
Menu' -> 'System settings' -> 'Network' -> 'View settings' -> 'MAC
address'. Note that the WM-202 radio has both wired and wireless
MAC addresses. These are identical except for the fi rst two digits.
A wireless MAC address will typically be of the form
00:13:E0:xx:xx:xx
A wired MAC address will typically be of the form
02:13:E0:xx:xx:xx
5. If you have an encrypted network, check that you have entered the
correct encryption key into the radio. Remember that text-format WPA
keys are case sensitive. If your radio displays 'Network error' when
attempting to connect to an encrypted network, then please ensure
that you enter the correct key for the network. If the problem persists,
then you may need to re-check your network confi guration.
6. If you need to set up your radio's IP address manually, you will need
to know low-level details of your network's confi guration. Use the
menu items ‘Main Menu' -> 'System settings' -> 'Network' -> 'Manual
settings' -> 'Wired' or 'Wireless' (as needed) -> 'DHCP disable'.
The radio will then prompt you in turn for the
Ethernet IP address
Ethernet Subnet mask
Ethernet Gateway address
Ethernet Primary DNS
Ethernet Secondary DNS
If you are setting up a wireless connection manually you will also need
to enter the SSID, the encryption type, and the encryption key.
See page 14 for full details on how to set up your radio's network
confi guration manually.
Information