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Symptom
No sound from surround
or center speakers.
No sound from subwoofer
Sound is produced from
analog components, but
not from digital ones
(DVD, LD, CD-ROM etc.).
No sound is output or a
noise is output when
Dolby Digital/DTS soft-
ware is played back.
When a search is per-
formed by a DTS compat-
ible CD player during play-
back, noise is output.
The Dolby/DTS indicator
doesn't light when playing
Dolby/DTS software.
When playing a 96 kHz/
24bit disc the sound is too
loud.
Cause
• Speaker settings are incorrect.
• The surround and/or center levels are
turned down.
• The surround and/or center speakers are
disconnected.
• The subwoofer is disconnected.
• The subwoofer's settings are incorrect.
• The subwoofer's levels are too low.
• The LFE Attenuator is set to OFF.
• Digital connections are incorrect.
.
• The digital output of the player is turned
off.
• The CD-ROM player is outputting a data
stream (not an audio signal) which is in-
compatible with this receiver.
• Digital connections are incorrect.
• Analog input has been selected.
• A DVD player not compatible with
Dolby Digital/DTS is being used.
• The settings on the DVD player are in-
correct and/or the DTS signal output is
turned off.
• The digital output level is turned down
on a CD player or other component
equipped with digital output level ad-
justment capability. (The DTS signal has
been altered by the player, and cannot
be read.)
• The search function performed by the
player slightly alters the digital informa-
tion, making it unreadable.
• The player is paused
• The player's sound output settings are
wrong.
• Different discs have different recording
levels so some may be louder than oth-
ers.
Remedy
• Refer to “Speakers setting mode” on page
26 to check the speaker settings.
• Turn levels up. Refer to “Setting the vol-
ume level of each channel” on page 29 to
check the speaker levels.
• Connect the speakers (refer to page 14).
• Connect the subwoofer (refer to page 14).
• Set subwoofer to ON or PLUS (refer to
page 26).
• Set the FRONT speakers to SMALL (refer
to page 26).
• Refer to “Setting the volume level of each
channel” on page 29 to check the speaker
levels.
• Set the LFE Attenuator to either 0dB or -
10dB (refer to page 27).
• Make digital connections (refer to page
11)
• Turn on the digital output of the player
on (consult the manual that came with
the player, if necessary).
• Use a player that is compatible with this
receiver.
• Make digital connections (refer to page
11).
• Select digital input (refer to page 39).
• Make sure your DVD player is compat-
ible with Dolby Digital/DTS.
• Make sure the player's settings are cor-
rect and/or the DTS signal out is on. Re-
fer to the instruction manual supplied
with the DVD player.
• Set the digital volume level of the player
to full, or to the neutral position.
• This is not a malfunction, but be sure to
turn the volume down to prevent the out-
put of loud noise from your speakers.
• Press play.
• Set the player correctly (consult the
manual that came with the player, if nec-
essary).
• Turn the volume down.
Additional Information