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Troubleshooting
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with
this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other
components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks
listed below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.
• If the system does not operate normally due to external effects such as static electricity disconnect the plug from
the outlet and insert again to return to normal operating conditions.
• For audio-related problems, please also check the settings of the audio playback device. See the operating
instructions for the device for detailed information.
General
Problem
Remedy
The power does not
turn on, or switches off
suddenly (an error
message may be
displayed at startup).
• Leave the unit plugged in, wait for one minute, then switch back on.
• Make sure there are no loose strands of wire touching the unit. This could cause the system to
shut off automatically.
• Check that the speakers are connected correctly.
• Make sure there is enough space for ventilation around the receiver subwoofer.
• Make sure the voltage of the mains power source is correct for the model.
• Try reducing the volume level.
• If the problem persists, take it to your nearest Pioneer authorized service center or your dealer for
servicing.
No sound is output
when an input function
is selected.
• If you’re using the line input, make sure the component is connected correctly (see
Connecting
auxiliary components
on page 23).
• Turn up the volume.
• Press
MUTE
on the remote control to turn muting off.
No sound from
surround or center
speakers.
• Refer to
Channel level setting
on page 21 to check the speaker levels.
• Check that you haven’t selected the
AUTO
,
STEREO
, or
VIRTUAL
mode (see
Listening in surround
sound
on page 16).
• Connect the speakers properly (refer to Connecting up).
Can’t operate using the
remote control.
• Replace the batteries (
Putting the batteries in the remote control
on page 14).
• Operate within 7 m, 30° of the remote sensor (
Using the remote control
on page 14).
• Remove any obstacles or operate from another position.
• Avoid exposing the remote sensor on the front panel to direct light.
• For operating the other Pioneer component connected to the
CONTROL OUT
jack of this receiver
subwoofer, make sure that the control cable and coaxial cable or at least one set of analog audio
cables are connected. (page 25)
• If the receiver subwoofer is connected to a Pioneer plasma display with an SR+ cable, check that
the plasma display is switched on. Point the remote control at the plasma display in order to operate
the receiver subwoofer.
• Check that nothing is mistakenly plugged into the
CONTROL IN
jack.
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