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TROUBLESHOOTING (continued)
PROBLEM: The URC-9910 remote control turns on audio devices and
controls volume,but does not change preset channels.
SOLUTION: Some products may need both a Tuner/Receiver code
and an Audio Amplifier code for remote control of all
features on your audio device.
PROBLEM: Your satellite (DSS) receiver does not respond to the codes
listed on page 22.
SOLUTION: Make sure the satellite (DSS) receiver can be operated
with an Infrared (IR) remote control and is not set up to
receive only Radio Frequency (RF) signals.
SOLUTION: Please contact us in any of the following ways:
• Please visit : www.oneforall.com
• If the above website is not able to provide you with the
information you need, please email us at
ofasupport@ueic.com
• Customer Support : (330) 405-8616
ERROR MESSAGES
A wrong key sequence or incorrect data has
been entered.Try entry again.
been entered.Try entry again.
Requested manufacturer’s code has not been
found in the remote control’s database.Try
another code.
Macro sequence being entered has reached the
maximum limit of 15 keystrokes.Try entry
again with fewer keystrokes.
A complete cycle of code search in the
URC-9910 remote control’s database has been
reached.Try another code search or contact
Customer Support (see Troubleshooting Section
on page 55).
An error has occurred during a learning or
programming sequence.Try entry again.
Indicates a check result of E2 status is either
bad or is not present.Contact Customer
Support (see Troubleshooting Section
on page 55).
Indicates data captured during learning has
filled the URC-9910 remote control’s memory.
Try deleting older learned keys to free up
memory space (see page 31).
Indicates data captured during learning has
caused a error in the URC-9910 remote con-
trol’s memory. Try learning again.
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