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TROUBLESHOOTING
PROBLEM: LCD (Liquid Crystal Display) begins to fade,does not
appear,or the LOW BATTERY ()icon appears.
SOLUTION: Replace the batteries with four (4) new AAA alkaline
batteries (see page 4).
PROBLEM: LED (red light) and IR ( ) icon blinks when you press a
key,but home entertainment device does not respond.
SOLUTION: Be sure to select the correct device key for the device you
want to control.Also,aim the URC-9910 remote control
at the device not farther than 15 feet away (if not using the
IR/RF Command Center).Or try installing the IR/RF
Command Center for greater range (see page 52).
PROBLEM: The URC-9910 remote control does not control home
entertainment devices or commands do not work properly.
SOLUTION: Try all listed codes for the device brands being set up.
Make sure they originally can be operated with an
infrared remote control.
PROBLEM: TV/VCR combo does not respond properly.
SOLUTION: Use the VCR codes for your brand.Some combo units may
require both a TV code and a VCR code for full operation.
PROBLEM: The URC-9910 remote control does not turn on Sony or
Sharp TV/VCR Combo.
SOLUTION: For Power On,these products require programming TV
codes.For Sony, use TV code 0000 and VCR code 0032.
For Sharp,use TV code 0093 and VCR code 0048.
PROBLEM: Changing channels does not work properly.
SOLUTION: If original remote control required pressing ENTER to
change channels,press ENTER on the URC-9910 remote
control after entering the channel number.
PROBLEM: During learning, the display shows an [ERROR] message
after pressing and holding a key to be learned.
SOLUTION: A bad capture has occurred.Avoid high-ambient light
sources,such as direct daylight and fluorescent bulbs.
Also,try readjusting positions of remote controls before
performing the procedure again.Make sure the key(s)
on the original remote control is (are) operating correctly.
PROBLEM: CH+ and CH- do not work for your RCA TV.
SOLUTION: Due to RCA design (1983-1987),only the original remote
control will operate these functions.
PROBLEM: No remote control of volume.
SOLUTION: See Using Volume Lock on page 32 to lock/unlock the
volume controls.
PROBLEM: Tried Search For Your Code method and still could not find
a working code.
SOLUTION: Your device may be newer than the URC-9910 remote
control. (See About Upgrading on page 51.)
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