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88
GAudioH
Symptom Cause/Solution Page
Audio is not output. •Check the connections for all devices.
•Check the speaker connections and configurations.
•Check whether the audio device power is turned on.
•Adjust the master volume.
•Cancel the mute mode.
•Select a suitable input source.
•Select a suitable input mode.
•Disconnect the headphones. No sound is output from the
speakers when headphones are connected.
C 3,
6,7,8,9,10
C 6,
55,56
–
19
19
18
66
74
No sound is
produced from
surround speaker.
•Check if the surround speakers are connected to the SURROUND
terminals.
–
No sound is
produced from
surround back
speaker.
•Check if “Pre Assign” is set appropriately in order to output audio
from the surround back speakers.
•Set “Speaker Config.” – “S.Back” on the menu to something
other than “None”.
•Set the surround mode to something other than “STEREO” and
“VIRTUAL”.
55
55
24
No sound is
produced from front
height speaker.
•Check if “Pre Assign” is set appropriately in order to output audio
from the front height speakers.
•Set “Speaker Config.” – “F.Height” on the menu to something
other than “None”.
55
56
No sound is
produced from
subwoofer.
•Check the subwoofer connections.
•Turn on the subwoofer’s power.
•Set “Speaker Config.” – “Subwoofer” on the menu to “Yes”.
•If “Front” and “Center” for “Speaker Config.” are set to “Large”,
and “Subwoofer Mode” is set to “LFE”, no sound may be output
from the subwoofers, depending on the input signal or selected
surround mode.
C 6,
31,32
–
55
55, 56
DTS sound is not
output.
•Set “Decode Mode” on the menu to “Auto” or “DTS”.
66
Dolby TrueHD, DTS-
HD, Dolby Digital
Plus audio is not
output.
•Make HDMI connections.
6
Symptom Cause/Solution Page
Dolby PLg mode or
DTS NEO:6 mode
cannot be selected.
•Check that “Speaker Config.” – “Center” or “Surround” is set
to other than “None”. If the speaker system is 2.0/2.1ch, this
surround mode cannot be selected.
•When headphones are used, Dolby PLg or DTS NEO:6 cannot be
selected.
55
–
Audyssey MultEQ
®
,
Audyssey Dynamic
EQ
®
and Audyssey
Dynamic Volume
®
cannot be selected.
•Switch the surround mode to other than “DIRECT” or “PURE
DIRECT”.
•When headphones are used, MultEQ
®
, Dynamic EQ
®
and
Dynamic Volume
®
cannot be selected.
24
–
Dynamic EQ
®
and
Dynamic Volume
®
cannot be selected.
•Run Audyssey
®
Auto Setup.
11, 35
M-DAX cannot be
selected.
•Check that an analog signal or PCM signal (fs=44.1/48 kHz) is
input. For playback of multichannel signals such as Dolby Digital
or DTS surround, M-DAX cannot be used.
•Switch the surround mode to other than “DIRECT” or “PURE
DIRECT”.
52
24
GRadioH
Symptom Cause/Solution Page
Reception fails, or
there is a lot of noise
or distortion.
•Change the antenna orientation or position.
•Separate the AM loop antenna from the unit.
•Use an FM outdoor antenna.
•Separate the antenna from other connection cables.
9
9
9
9
Basic version
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