Denon AVR-2307CI Home Theater System User Manual


 
Troubleshooting
ENGLISH
ENGLISH
PageMeasuresCauseSymptom
Troubleshooting
This unit does not
operate properly when
remote control unit is
used.
Batteries dead.
Remote control unit too far from this
unit.
Obstacle between this unit and
remote control unit.
Different button is being pressed.
< and > ends of batteries inserted
in reverse.
Replace with new batteries.
Move closer.
Remove obstacle.
•Press the proper button.
Insert batteries properly.
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No test tones are
produced.
Surround mode is set to a mode
other than STANDARD (Dolby/DTS
Surround).
Set to STANDARD (Dolby/DTS
Surround).
No sound is produced
from surround speakers.
• Surround mode is set to “STEREO”. • Set to a mode other than “STEREO”.
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No sound is produced
from subwoofer.
Subwoofer’s power is not on.
Subwoofer’s initial setting is set to
“NO”.
• Subwoofer’s output is not connected.
The subwoofer’s channel volume
level is set to “OFF”.
•Turn on the power.
Set the setting to “YES”.
Connect properly.
•Turn the subwoofer’s channel volume
level up.
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An image is not
projected with an HDMI
connection.
•AVR-2307CI’s HDMI output terminals
and monitor’s input terminals are not
properly connected.
No HDMI signal is being input.
The connected monitor equipment or
other equipments do not support
HDCP.
The output format of the connected
player (HDMI FORMAT) does not
match the supported input format of
connected monitor equipments.
Check the HDMI connection.
•Properly select HDMI signal input
source.
The AVR-2307CI will not output video
signal unless the other equipment
supports HDCP.
Check whether the output format of
the connected player (HDMI
FORMAT) matches the supported
input format of connected monitor
equipments.
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The HDMI audio is not
output.
The AVR-2307CI does not play HDMI
audio signals.
The HDMI audio signals are not
output from the connected monitor
device.
Set the HDMI audio playback setting
at the “HDMI In Assignment”
settings to “AMP”.
Set the HDMI audio playback setting
at the “HDMI In Assignment”
settings to “TV”.
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PageMeasuresCause
Symptom
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38
“OFF AIR” is displayed
in the XM mode.
The selected channel is not currently
broadcasting.
Select the another channel.
Receiving only XM
channels 0 and 1.
The XM Tuner is not activated. • Contact XM Radio.
22“CHECK ANTENNA” is
displayed in the XM
mode.
•AVR-2307CI’s XM connectors and the
XM Passport System is not properly
connected.
Check that the connection are
correct.
39“NO SIGNAL” is
displayed in the XM
mode.
The signal cannot be received. Reposition your XM Passport System.
Sound is only produced
from the center speaker.
•You are playing a monaural source
(TV, AM radio broadcast, etc.) in the
STANDARD (Dolby/DTS Surround)
mode.
When playing monaural sources,
select a surround mode other than
STANDARD (Dolby/DTS Surround)
mode.
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“DOLBY DIGITAL” is not
displayed.
DVD player’s digital audio output
setting is not proper.
Check the DVD player’s audio output
setting.
For details, see the DVD player’s
operating instructions.
Power has turned off
and the power indicator
is blinking red.
The set’s internal temperature has
risen and the protection circuit has
been activated.
The core wires of the speaker cables
are touching each other or the AVR-
2307CI’s rear panel, activating the
protection circuit.
•AVR-2307CI is malfunctioning.
Put the AVR-2307CI in a well-
ventilated place.
•Turn off the power, then wait for the
set to fully cool off before turning the
power back on.
Check the connections of all the
speaker cables.
•Turn off the power and contact a
DENON customer service center.
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