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Operations Guide 930095K CyberData Corporation
Appendix C: Troubleshooting/Technical
Support
C.1 Frequently Asked Questions (FAQ)
Go to the following URL to see CyberData’s list of frequently asked questions:
http://www.CyberData.net/support/voip
C.2 Documentation
The documentation for this product is released in an English language version only. You can
download PDF copies of CyberData product documentation at:
www.CyberData.net—>Support—>Drivers, Utilities & Manuals—>VoIP Products
C.3 Contact Information
Contact CyberData Corporation
2555 Garden Road
Monterey, CA 93940
USA
www.CyberData.net
Phone: 800-CYBERDATA (800-292-3732)
Fax: 831-373-4193
Sales Sales 831-373-2601 Extension 334
Technical
Support
Phone: 831-373-2601 Extension 333
Email: support@CyberData.net
Returned
Ma
terials
Authorization
To return the product, contact the CyberData Returned Materials Authorization (RMA) department
at:
Phone: 831-373-2601, Extension 136
Email: RMA@CyberData.net
When returning a product to CyberData, an approved CyberData RMA number must be printed on
the outside
of the original shipping package. No product will be accepted for return without an
approved RMA number. Send the product, in its original package, to the following address:
CyberData Corporation
2555 Garden Road
Monterey, CA 93940
Attention: RMA "you
r RMA number"