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SERVICE AND CARE
CARE AND CLEANING
Unplug the unit from the wall outlet. Clean the cabinet housing and front panel of the CD-500
with a soft cloth and a glass cleaner (such as Windex). Removing the cover during cleaning is
not advised. The frequency of cleaning will vary based on the cleanliness of the environment
and the number of hours the CD-500 is operated.
FACTORY SERVICE
Careful consideration has been given to the design of your CD-500 to keep maintenance
problems to a minimum. Any problems or requests for service should be referred to our
Customer Service Department at 919.355.0010. Do not return the CD-500 to the factory without
a return authorization number (RA) from the Customer Service Department. Refer to the next
section for details about returning equipment to Cary Audio Design.
Should the unit be lost or damaged in shipment, Cary Audio Design will assume no
responsibility if the shipping company refuses to pay for damage due to your improper packing
or lack of insurance. Please use the original shipping carton for shipping the player.
NON-WARRANTY REPAIRS
Cary Audio Design will provide repair service for its products charging on a time and expense
basis. Please call Cary Audio Design at 919.355.0010 for more information about out-of-
warranty service and repair fees.
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