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TROUBLESHOOTING
Bluetooth
®
wireless technology
Auto off
Problem What to do
Cannot hear
communications
while listening to
audio from AUX
input or AUX input
does not mute with
incoming
communications.
• Check headset prioritization settings. Refer to “Multifunction/
Audio priority switch” on page 18.
• Make sure all connections are secure (headset to intercom, AUX
input to headset).
• Communications audio is not present unless the headset is
connected to an intercom system.
Problem What to do
No audio to the
headset while on a
call.
• Check to make sure the headset and phone are paired, the multi-
function switch is in the top or middle position, and the devices
are communicating with each other.
• Make sure the phone and headset are in range of the Bluetooth
wireless technology (no more than 30 feet from each other).
• Make sure the volume of the Bluetooth wireless technology is
turned up on the control module.
Note: On initial start-up, a 20-second delay may occur before audio
can be heard.
The headset is not
pairing with my
phone.
• Turn the headset off, then on again.
• Follow your phone instructions to remove all devices previously
paired with your phone.
• Repeat the steps for pairing the headset with your phone. Refer
to “Pairing the headset with your phone” on page 19.
I cannot answer/end
a call.
• Make sure your phone is properly paired and connected to the
headset. Refer to “Making and answering calls” on page 22.
The headset does
not reconnect to
my phone when I
turn it on.
• Make sure the phone has Bluetooth wireless technology enabled.
• Turn the multifunction switch on to the top or middle positions.
•Press the Bluetooth function button.
Problem What to do
Headset does not
shut off
automatically.
• In the battery compartment, make sure Switch #1 is set to ON
(default).
• Refer to “The operation switches” on page 9 for details on Auto
Off functionality.
• It may take up to nine (9) minutes for the headset to shut off
when not in use immediately after initial power up.
00_Cavu.book Page 30 Wednesday, April 25, 2012 10:10 AM