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LUNA™ User Manual
20
LUNA™ User Manual
21
Troubleshooting
No power
Possible Problem Solution
AC Adapter is not connected to
a wall outlet and/or the power
supply connector is not plugged
into supply jack on the back of
Luna
Connect the AC adapter into the
jack in the back of Luna labeled
“Power” and then plug the AD
adapter into the wall outlet
Wall outlet is not functioning Plug another device into the
same outlet to confirm the outlet
is working
iPod was docked BEFORE
plugging the AC adapter into the
unit and the wall
Make sure to plug the AC adapter
into Luna and then the wall outlet
before docking your iPod
No sound from speakers
Possible Problem Solution
Audio source is not selected Push the left control knob on the
unit to select the audio source
Volume is set too low Turn the left control knob to
increase the volume
iPod is not docked correctly Remove your iPod from the dock
well and re-dock to make sure it
is properly connected
Sound is distorted
Possible Problem Solution
Volume level on Luna is set too
high
Use the left control knob or
remote to lower the volume
Sound source is distorted If the original source (MP3) is of
poor quality, distortion and noise
are easily noticed with high-
powered speakers
Bass and Treble are set too high Reset the bass and treble
settings with the reset button on
the remote
Remote Control doesn’t work
Possible Problem Solution
Low Battery Replace battery
Remote Control is not pointed
toward Luna’s IR window
Point the remote toward the IR
window, within 15 feet of the unit
Unit gets warm after extended play at high volume
Possible Problem Solution
As with other devices, this is
normal when the unit is played
at loud volumes for an extended
period of time
Lower the volume or turn the unit
off for a short period of time
Battery icon flashes on screen
Possible Problem Solution
Back up batteries are weak or not
installed
Replace or install new AA
batteries
Display appears blurry or faded
Possible Problem Solution
Contrast and /or dimmer settings
are set too high or low*
*Room temperatures can change the
contrast of the Display
Adjust the contrast and/or
dimmer settings in the menu
system (see “Setting the Display”
sections
No AM radio reception or too much static
Possible Problem Solution
AM antenna may not be properly
connected
Plug the AM antenna into the two
jacks on the back of Luna
AM loop antenna is not properly
positioned
Move AM Antenna away
from Luna and rotate for best
reception
No FM radio reception or too much static
Possible Problem Solution
FM antenna may not be properly
connected
Plug the FM antenna into the FM
jack on the back of Luna
FM antenna is not properly
positioned
Place the FM antenna vertically
above Luna and vary positions
while the unit is on and in FM
mode
iPod did not charge
Possible Problem Solution
iPod is not docked properly Remove your iPod from the
universal dock well and re-dock
to make sure it is properly
connected
iPod is frozen or the iPod battery
has a problem
Make sure your iPod is working
properly before docking into
Luna. Refer to your iPod manual
for details and make sure you
are using the latest software on
your iPod or for instructions on
resetting your iPod*
*Visit http://www.apple.com/support/ to download the latest software for
your iPod.