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Troubleshooting (continued)
There is no sound from the active sub woofer.
• Check that the sub woofer is connected correctly
and securely.
• Make sure the sub woofer selection parameter is
set to “YES” (page 20).
• There is no sound output from the SUB
WOOFER terminal depending on the sound field
(back page).
The surround effect cannot be obtained.
Make sure the sound field function is on (press
MOVIE or MUSIC).
Dolby Digital or DTS multi channel sound is not
reproduced.
• Check that the playing DVD, etc. is recorded in
Dolby Digital or DTS format.
• When connecting the DVD player, etc. to the
digital input jacks of this receiver, check the
audio setting (settings for the audio output) of the
connected component.
Recording cannot be done.
• Check that the components are connected
correctly.
• Select the source component with INPUT
SELECTOR.
• Make sure that INPUT MODE is set to
“ANALOG FIXED” before recording from a
digital component connected to the analog
MD/TAPE terminals.
• Make sure that INPUT MODE is set to “COAX
FIXED” or “OPT FIXED” (page 25) before
recording from a digital component connected to
the DIGITAL MD/TAPE OUT terminals.
There is no sound from one of the front
speakers.
Connect a pair of headphones to the PHONES jack
to verify that sound is output from the headphones
(page 26).
If only one channel is output from the headphones,
the component may not be connected to the
receiver correctly. Check that all the cords are fully
inserted into the jacks on both the receiver and the
component.
If both channels are output from the headphones,
the front speaker may not be connected to the
receiver correctly. Check the connection of the
front speaker which is not outputting any sound.
The left and right sounds are unbalanced or
reversed.
• Check that the speakers and components are
connected correctly and securely.
• Adjust balance parameters in the LEVEL menu.
There is severe hum or noise.
• Check that the speakers and components are
connected securely.
• Check that the connecting cords are away from a
transformer or motor, and at least 3 meters away
from a TV set or fluorescent light.
• Move your TV away from the audio components.
• Make sure you have grounded U SIGNAL GND
terminal (only when a turntable is connected).
• The plugs and jacks are dirty. Wipe them with a
cloth slightly moistened with alcohol.
There is no sound or only a very low-level sound
is heard from the center or/and surround
speakers.
• Make sure the sound field function is on (press
MOVIE or MUSIC).
• Select a sound field containing the word
“CINEMA ST.EX” (pages 29–30).
• Adjust the speaker level (page 24).
• Make sure the center or/and surround speaker
size parameter is set to either “SMALL” or
“LARGE” (page 21).