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NWZ-S636F / S638F / S639F / S736F / S738F / S739F .GB.4-112-190-11(1)
Troubleshooting
135
135
Symptom Cause/Remedy
Noise is generated.
N
oise Canceling (NWZ-S736F/S738F/S739F only) is
set in a quiet place.
N
oise tends to be more noticeable in a quiet place
or depending on the noise type. Release Noise
Canceling (
page 103). Furthermore, the
supplied headphones are designed for fairly high
sensitivity to maximize the effectiveness of Noise
Canceling in noisy places such as outside or in a
train. For this, you may hear white noise in a
quiet place even if you release Noise Canceling.
A de
vice emitting radio signals, such as a mobile
phone is being used near the player.
W
hen using devices such as mobile phones, keep
them away from the player.
M
usic data imported from CDs, etc., is damaged.
D
elete the data, then import and transfer it again.
When importing data to your computer, close any
other applications to avoid data damage.
T
ransferred files are not in a playable format. For
details, see “Supported file format” of
“Specifications” (
page 159).
S
ome songs may not be played back, depending
on certain file specifications.
Noise Canceling function
(NWZ-S736F/S738F/
S739F only) is not
effective.
Th
e NOISE CANCELING switch is set to the off
position.
S
lide the NOISE CANCELING switch in the
direction of the arrow .
Y
ou are using headphones other than the supplied
ones.
U
se the supplied headphones.
The supplied headphones are not being used properly.
Change the size of the earbuds or adjust the
earbud position to fit your ears snugly and
comfortably (
page 8). If you change the size of
earbuds, turn to install them firmly on the
headphones to prevent from detaching and
remaining in your ears.
Th
e player is used in a quiet place.
Th
e Noise Canceling function may not be
effective in a quiet place or depending on the type
of noise.
Continued
Operation (continued)
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