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Troubleshooting
Symptom Cause Action
iPod doesn’t
operate cor-
rectly.
Cables are incor-
rectly connected.
Disconnect the
cable from iPod.
Once iPod main
menu is displayed,
connect the cable
again.
Reset the iPod.
Understanding error
messages
When you contact your dealer or your nearest
Pioneer Service Center, be sure to record the
error message.
Built-in CD Player
Message Cause Action
ERROR-11, 12,
17, 30
Dirty disc Clean disc.
ERROR-11, 12,
17, 30
Scratched disc Replace disc.
ERROR-10, 11,
12, 15, 17, 30,
A0
Electrical or me-
chanical
Switch the ignition
key, or switch to a
different source,
then back to the
CD player.
ERROR-15 The inserted disc
does not contain
any data
Replace disc.
ERROR-22, 23 The CD format
cannot be played
back
Replace disc.
No Audio The inserted disc
does not contain
any files that can
be played back
Replace disc.
PROTECT All the files on
the inserted disc
are secured by
DRM
Replace disc.
TRK SKIPPED The inserted disc
contains WMA
files that are pro-
tected by DRM
Replace disc.
iPod
Message Cause Action
ERROR-11 Communication
failure
Disconnect the
cable from iPod.
Once iPod main
menu is displayed,
connect the cable
again.
Reset the iPod.
ERROR-21 Old versionof
iPod
Update the iPod
version.
ERROR-30 iPod failure Resetthe iPod.
ERROR-A0 iPod is not
charged but op-
erates correctly
Check if the con-
nection cable for
iPod shorted out
(e.g., not caught in
metal objects).
After checking,
switch the ignition
key or disconnect
the iPod and con-
nect again.
No Songs No songs Transfer the songs
to iPod.
STOP No songs in the
current list
Select a list that
contains the
songs.
Bluetooth audio/telephone
Message Cause Action
ERROR-10 Built-in Blue-
tooth unit en-
countered an
error
Turn the ignition
OFF and ON.
ERROR-80 Built-in FLASH
ROM encoun-
tered an error
Turn the ignition
OFF and ON.
Additional Information
En
64
Appendix