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Troubleshooting
—Continued
Reception is noisy, FM stereo reception is
noisy, or the FM STEREO indicator doesn’t
appear?
• Relocate your antenna.
• Move the AV receiver away from your TV or com-
puter.
• Listen to the station in mono (page 56).
• When listening to an AM station, operating the remote
controller may cause noise.
• Passing cars and airplanes can cause interference.
• Concrete walls weaken radio signals.
• If nothing improves the reception, install an outdoor
antenna.
The remote controller doesn’t work?
• Make sure that the batteries are installed with the cor-
rect polarity (page 13).
• Install new batteries. Don’t mix different types of bat-
teries, or old and new batteries (page 13).
• Make sure that the remote controller is not too far
away from the AV receiver, and that there’s no
obstruction between the remote controller and the AV
receiver’s remote control sensor (page 13).
• Make sure that the AV receiver is not subjected to
direct sunshine or inverter-type fluorescent lights.
Relocate if necessary.
• If the AV receiver is installed in a rack or cabinet with
colored-glass doors, the remote controller may not
work reliably when the doors are closed.
• Make sure you’ve selected the correct remote control-
ler mode (pages 14-19).
• When using the remote controller to control other
manufacturers’ AV components, some buttons may
not work as expected.
• Make sure you’ve entered the correct remote control
code.
• Make sure to set the same ID on both the AV receiver
and remote controller (pages 72 and 73).
Can’t control other components?
• If it’s an Onkyo component, make sure that the
cable and analog audio cable are connected properly.
Connecting only an cable won’t work (page 37).
• Make sure you’ve selected the correct remote control-
ler mode (pages 14-19).
• If you connect an MD recorder or CD recorder to the
TAPE jacks, be sure to make the necessary setting
(pages 52 and 78).
• When learning commands, make sure that the trans-
mitting ends of both remote controllers are pointing at
each other.
• Are you trying to learn from a remote controller that
cannot be used for learning? Some commands cannot
be learned, especially those that transmit several
instructions with a single button press.
• The wrong remote control code has been entered.
• The entered remote control code may not be correct.
If more than one code is listed, try each one.
• With some AV components, certain buttons may not
work as expected, and some may not work at all.
• To control Onkyo components, point the remote con-
troller at the AV receiver.
• To control another manufacturer’s component, point
the remote controller at that component.
Can’t record?
• On your recorder, make sure the correct input is
selected (e.g., digital or analog).
Zone 2 has turned off?
• Was the Sleep function set? The Sleep function turns
off Zone 2 as well as the AV receiver. To set the Sleep
function for Zone 2 only, see page 76.
There’s no sound?
• Only components connected to analog inputs can be
played in Zone 2.
Tuner
Remote Controller
Recording
Zone 2