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Troubleshooting
If you have any trouble using the AV controller, look for a
solution in this section. If you can’t resolve the issue your-
self, contact your Onkyo dealer.
■ Can’t turn on the AV controller
■ The STANDBY indicator flashes red
■ There’s no sound, or it’s very quiet
■ Only the front speakers produce sound
■ Audio Return Channel audio can be heard via
the TV/monitor speakers connected to the HDMI
OUT SUB jack
If you can’t resolve the issue yourself, try resetting the
AV controller before contacting your Onkyo dealer.
To reset the AV controller to its factory defaults, turn
it on and, while holding down VCR/DVR, press
ON/STANDBY. “Clear” will appear on the display
and the AV controller will enter Standby mode.
Note that resetting the AV controller will delete your
radio presets and custom settings.
To reset the remote controller to its factory defaults,
while holding down RECEIVER, press and hold down
HOME until RECEIVER button lights (about 3 sec-
onds). Within 30 seconds, press RECEIVER again.
Power
Make sure that the power cord is properly plugged
into the wall outlet.
—
Unplug the power cord from the wall outlet, wait five
seconds or more, then plug it in again.
—
The protection circuit has been activated. Remove
the power cord from the wall outlet immediately.
Disconnect all speaker cables and input sources, and
leave the AV controller with its power cord discon-
nected for 1 hour. After that, reconnect the power
cord and set the volume to maximum. If the AV con-
troller stays on, set the volume to minimum, discon-
nect the power cord, and reconnect your speakers
and input sources. If the AV controller turns off
when you set the volume to maximum, disconnect
the power cord, and contact your Onkyo dealer.
—
HOME
RECEIVER
Audio
Make sure that your multichannel power amplifier is
turned on and set up correctly and connected to the
AV controller properly.
12
Make sure that the digital input source is selected
properly.
47
Make sure that all audio connecting plugs are pushed
in all the way.
18
Make sure that the inputs and outputs of all compo-
nents are connected properly.
19-21
Make sure that the input source is properly selected. 26
Check the volume. The AV controller is designed for
home theater enjoyment. It has a wide volume range,
allowing precise adjustment.
—
If the MUTING indicator is flashing on the display,
press the remote controller’s MUTING to unmute
the AV controller.
27
While a pair of headphones is connected to the
PHONES jack, no sound is output by the speakers.
28
If there’s no sound from a DVD player connected to
an HDMI IN, check the DVD player’s output set-
tings, and be sure to select a supported audio format.
—
Check the digital audio output setting on the con-
nected device. On some game consoles, such as
those that support DVD, the default setting is off.
—
With some DVD-Video discs, you need to select an
audio output format from a menu.
—
If your turntable uses an MC cartridge, you must
connect an MC head amp, or an MC transformer.
—
Make sure that none of the connecting cables are
bent, twisted, or damaged.
—
Not all listening modes use all speakers. 37
Specify the speaker distances and adjust the individ-
ual speaker levels.
49
Make sure that the speaker setup microphone is not
still connected.
—
The input signal format is set to “PCM” or “DTS”.
Set it to “Auto”.
64
When the Stereo or Mono listening mode is selected,
only the front speakers and subwoofer produce
sound.
—
In the Mono listening mode, only the front speakers
output sound if the “Output Speaker” setting is set
to “Left / Right”.
51
Check the Speaker Configuration. 48
Change the Audio Selector settings of the TV/CD
input selector.
64