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6-16 Troubleshooting
Windows can be operated after a setup but each module or PCI board is not duplicated. (FT
Status LED does not light on green).
Did you abort the installation during a setup such as by closing a window of the programs that
are running?
o Installation will be aborted if you finish the programs that are running such as by closing
a window. Although the operation on Windows will be feasible, PCI boards will not be
duplicated properly if you abort the installation. In this case, “Step 1: Things Required
for Setup” needs to be done from the beginning.
DISK Access LED will be lit in amber.
Did you properly setup the duplex of HDDs?
o DISK Access LED will be lit in amber, if a setup for duplex is not performed. (See
“LEDs” in the separate volume of the User’s Guide for details about the indication status
of LED.) See “Step 6: Set Dual Disk Configuration” and set up the duplex of HDDs.
“Complete memory dump” cannot be specified to the write debug information on “Set Memory
Dump” (Debug Information).
o “Complete memory dump” cannot be specified (not displayed) if the memory size
exceeds 2GB. Specify “Kernel memory dump” in this case.
Cannot find the recommended value for a paging file.
o See “Size of the Partition to be Created” in “Step 1: Things Required for Setup.”
Cannot specify a network path for the storage location of diagnosis information (collect log) in
“Set Dr. Watson.”
o You cannot specify a network path. Specify a path to a local computer.
The Telnet Service is not installed.
o Adjust the computer name to 14 characters or less, and then install the Telnet Service
according to <How to install the Telnet Service>.
<How to install the Telnet Service>
1. Select [Run] from the Start menu.
2. Type “tlntsvr /service” in the [Open] box, and click [OK].
3. From the Start menu, point to [Control Panel] and click [Administrative Tools] and
then click [Services] to specify whether the Telnet Service is registered.
Note: Once the installation of Telnet Service is finished, you may change the computer
name to 15 or more characters.