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Squeezebox
Radio
Feature Guide
10/14/2009
23
Make sure Squeezebox Server is running.
a.
Windows: Click on the Squeezebox
Server icon in the system tray. Select
Open Control Panel
.
Mac: Go to
System Preferences
and select
Squeezebox Server.
b.
In the
Server
Status
tab, if the status indicates that the server is not running, click
Start Squeezebox
Server
.
Reboot your computer.
If you are using a third
-
party firewall such as Trend Micro, Norton, McAfee or OneCare,
please see our
Knowledge Base
at
www.mysqueezeb
ox.com > Support
. Under
Troubleshooting Help,
search for instructions
related to your specific firewall.
If your firewall is not covered by our Knowledge Base, add exceptions for three
ports as follows: port 3483 UDP, port 3483 TCP, and port 9000 TCP.
For
information on how to make this change
in your firewall software, search the internet for “exceptions, ports, <
your firewall application name
>,” or contact
technical support for your firewall software.
Confirm that Squeezebox Radio is connected to the same
network that Squeezebox Server is connected to. If
there are multiple networks available, the computer might be connected to one network (using an Ethernet or
wireless connection), while Squeezebox Radio
is
set to connect to a different network.
If your n
etwork uses multiple routers or Voice over IP (VOIP) or you’re on a corporate network that has a complex
or segmented network configuration, ensure that your computer and Squeezebox Radio are on the same network
segment. This allows Squeezebox Radio to aut
omatically connect to Squeezebox Server on your computer.
Make sure Squeezebox Server is looking in the correct location for your music:
a.
Windows: Click on the Squeezebox
Server icon in the system tray. Select
Open Control Panel
.
Mac: Go to
System Pr
eferences
and select
Squeezebox Server
.
b.
Click the
Music
Library
tab
.
c.
Browse to and click on the music and playlist folders that you would like to
have in
your Squeezebox music
library.
d.
Click
Apply
.
Squeezebox Server will scan your computer an
d index your selections into the music library.
Can’t play
my personal music collection
If you can’t connect to your music from your Squeezebox, it could mean that Squeezebox Radio cannot locate your
computer. Check the following items for the cause of th
is problem:
Make sure
Squeezebox Server
is installed and running.
Determine whether your firewall is causing an issue.
Make sure your network environment is no
t causing an issue with subnets
or network segments. Issues can occur
if:
o
Two routers on your n
etworks are serving different IP schemas
o
You have a VLAN (Virtual Local Area Network) and are serving different subnets for Wired and Wireless
connections
o
You are connecting Squeezebox Radio to a network other than yours
During normal operation, if Squeez
ebox Server is running
on a computer that’s part of
your wireless network, your
computer’s name will be displayed in the
My Music
menu on Squeezebox Radio.
Note
: If you have named your music library in Squeezebox Server at
Control Panel > Music Library
, t
hat is the name
that will appear when you select
My Music
from the home menu at your Squeezebox.
If you’ve successfully completed the setup and your music collection won’t play on Squeezebox Radio, the issue could be
the file format of the music.
Is
Squee
zebox Server
running?
To allow your Squeezebox to locate and connect to your computer, make sure that
Squeezebox Server
is running on your
computer.