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IB-HT395-WM-E-073003
TROUBLE SHOOTING
Symptom
Remedy
No power
1. Is the power cord firmly plugged into the power outlet? Insert the AC power plug securely
into the power outlet. Make sure your outlet has power, you can check this by plugging a
lamp into the outlet to see if works.
2. One of the safety mechanisms may be operating. In this event, unplug the player from the
power outlet briefly and then plug it in again to reset the set.
No sound or only a very low-level
sound is heard.
Distorted sound.
1. Check that the speakers and components are connected securely and correctly (see
Page 8, 9). Also check speaker volume (see Page 22).
2. Make sure your source (DVD or other) is plugged in and operating. Also check that
components booklet, maybe you need adjust that component.
3. Make sure that you have selected the correct source on the system (DVD or other).
4. Ensure that the input settings for the TV and stereo system are correct.
5. Adjust the master volume settings on the HOME THEATERs remote.
6. Ensure the MUTE button is
not pressed on the HOME THEATER remote (If yes, press the
MUTE button again, the MUTE indicator will go off).
7. The audio or speaker connecting wires are damaged. Replace them with new ones.
The REMOTE CONTROL unit does not
work.
25
The system does not operate properly.
Double check if input & output jacks were inserted properly. Also ask a friend to help you before
calling customer service.
The sound comes from the 2 front speakers
and subwoofer only.
The input audio signal is stereo. This set will decode and automatically play back sound in the
format that was originally input. This is normal. Press the SURROUND button on your remote to
hear all speakers.
No sound or only a very low-level sound is
heard from the rear speakers.
1. Make sure the Center speakers volume is set to a normal level (see Page 22).
2. Adjust the center speaker volume by pressing the volume control buttons of the center
speaker on the REMOTE (see Page 22).
3. If you are listening to a stereo broadcast, only 2 front speakers (plus the subwoofer) will
have sound.
The surround effect is difficult to hear when
playing a Dolby Digital sound track.
Depending on the digital sound input, the output signal may at times be monaural or stereo even
if the main sound track is recorded in Dolby Digital format.
Loud hum or noise is heard.
1. Check that the speakers and components are connected securely.
2. Insert all wires firmly, follow the setup pages starting on Page 7.
No sound is heard from the center speaker.
The left and right sounds are unbalanced or
reversed.
1. Check that the speakers and components are connected correctly and securely.
2. Adjust front balance by pressing the volume controls of the left and right speakers on the
REMOTE (see Page 22).
1. If you are playing a stereo CD, only the FRONT speakers plug the subwoofer will have sound.
2. Make sure the volume control of the rear speakers are set to normal levels (see Page 22).
3. Adjust the rear speakers volume by pressing both of the REAR the VOLUME control
buttons on the REMOTE.
4. Check if the input signal is DTS signal. DTS signals can not be decoded by this set.
Press the POWER button on the MAIN UNIT to turn the set ON. Then press the ON/STANDBY
button on the REMOTE. The HOME THEATER may not be operating properly due to
lightning, static electricity, or some other external factors. Reset the player by disconnecting the
power plug and then re-connecting it before calling customer service.
No buttons operate (on the main unit and / or
the REMOTE CONTROL unit).
Humming noise is heard even if the set
stopped.
This is a normal sound the cooling fan inside makes. This will stop if the power is off. Press the
ON/STANDBY button on the REMOTE to put the set in STANDBY mode.
1. Check if the batteries are installed with the correct polarities ( and ).
2. If the batteries are weak or dead, replace them with new ones (size AAA).
3. Point the remote control unit at a distance of less than 20 feet from the main unit of the
HOME THEATER system.
4. Remove any obstacles between the remote control unit and remote control sensor.
5. If the battery terminals are dirty or corroded, clean them with sandpaper.
+
Make sure your DVDs video cable is plugged into your TV set. This Home Theater only
improves the sound of your DVD player, it does not affect the video at all. Also adjust your TVs
VIDEO INPUT.
Your DVD player has no picture
Slight delay when switching from digital to
analog input.
This is normal, as the set tries to detect stereo or 5.1 channel signals.
During DVD play, the STEREO
indicator is on.
If your DVD disc was recorded with PCM, this is normal. Press the SURROUND button.
The NIGHT button has no function.
This button is only working when the set is in DVD digital Dolby AC-3 mode.