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Return Authorization
Procedure
If you believe there is a problem with your
component, please contact your dealer, dis-
tributor, or the Krell factory to discuss the
problem before you return the component for
repair. To expedite service, you may wish to
complete and e-mail the Service Request
Form in the Service Section of our website
at:
http://www.krellonline.com
To contact the Krell Service De 3artment
TEL 203-799-9954
Monday-Friday
9:00 AM to 5:00 PM EST
FAX 203-799-9796
E-MAIL service@ krellonline.com
WEBSlTE
http’J/www.krellonline.com
KAV-1500
PRODUCT NAME SERIALNUMBER
To return this product to Krell, please
follow this procedure so that we may
serve you better:
1.
Obtain a Return Authorization Number
(R/A number) and shipping address
from the Krell Service Department.
2.
Insure and accept all liability for loss of
or damage to this product during ship-
ment to the Krell factory and prepay all
shipping charges. Please see the
Warranty page in this manual, concern-
ing liability for shipping damage and
shipping charges.
This product may also be hand delivered if
arrangements with the Service Department
have been made in advance. Proof of pur-
chase will be required for warranty valida-
tion at the time of hand delivery.
IMPORTANT
Use the original packaging to ensure safe
transit of this product to the dealer, distribu-
tor, or facto~ Kre// may, at its discretion,
return this product in new packaging and bill
the owner for such packaging if the product
received by Krell was boxed in non-stan-
dard packaging or if the original packaging
was so damaged that it was unusable. If
Krel/ determines that new packaging is
required, the owner will be notified before
this product is returned.
To purchase additional packaging, please
contact your authorized Krell dealer, distrib-
utor, or the Krell Service Department.
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Krell KAV-1500 Amplifier