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DVD System User’s Guide
SYMPTOMS SOLUTIONS
Poor sound quality. • Are speaker cables loose?
• Is there any dirt or debris at the end of the
speaker connectors?
Dolby Digital 5.1 not working. • Is disc labeled “Dolby Digital”?
• Are speakers properly connected?
No picture or poor picture quality. • Is TV power turned on?
• Are video cables properly connected?
• Is player in Pause?
• Is there any dirt on disc, or is disc damaged?
• Some DVD discs are not playable due to poor
quality manufacturing.
• When a dark scene changes to a bright scene
during playback, screen may flicker vertically.
Some disturbance is normal.
Remote control does not work. • Is the remote control within 23’ of the remote
sensor and within a 30 degree angle?
• Are there any obstacles between the remote
control and the remote control sensor?
• Are batteries drained or dead?
No audio or subtitle language. • Some DVDs do not include multiple audio or
subtitle languages.
Menu screen does not appear. • Is the remote control within 23’ of the remote
sensor and within a 30 degree angle?
• Are the batteries dead?
• Does disc have a Menu?
Lost password or malfunctioning unit. • While player is in Stop mode, press and hold the
STOP button on the front panel for at least 5
seconds. “INITIAL” will appear on the front panel
display and all settings will return to factory
presets. Do not use this function unless necessary
because it will erase all settings.
Desired radio station cannot be tuned in. • Is antenna installed properly?
• When antenna’s input signal is weak, install
external FM antenna in area with good reception
quality.
Cannot view widescreen movie. • Some DVDs only include standard 4:3 formatting.
Refer to DVD disc jacket.
CD-R/CD-RW discs do not play. • Make sure the CD-R/CD-RW recording session is
properly terminated or discs will not be playable.
• CD-RW has a lower reflection rate than CD-R
media and will take longer to read than CD-R
discs. For best results, set your CD burner to
write discs at low speed.
• If there are multiple sessions on the disc, only
the first session will be recognized.