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In Case of Difficulty
If you encounter a problem, please turn the power off, then on
again. If the unit is still not functioning normally, please review
the items in the following checklist. This guide will help you
isolate the problem if the unit is at fault. Otherwise, make sure the
rest of your system is properly connected, or then consult your
authorized Alpine dealer.
Basic
No function or display.
• Vehicle's ignition is off.
- If connected according to the instructions, the unit will not
operate with the vehicle's ignition off.
• Improper power lead connections.
- Check power lead connections.
• Blown fuse.
- Check the fuse on the battery lead of the unit; replace
with the proper value if necessary.
• Internal micro-computer malfunctioned due to interference
noise, etc.
- Press the RESET switch with a ballpoint pen or other
pointed article.
No sound or unnatural sound.
• Incorrect setting of volume/balance/fader controls.
- Readjust the controls.
• Connections are not properly or securely made.
- Check the connections and firmly connect.
Screen not displayed.
• Brightness control is set at the minimum position.
- Adjust the Brightness control.
• Temperature in the vehicle is too low.
- Increase the vehicle's interior temperature to operation
temperature range.
• Connections to the DVD, CD player, navigation system are not
securely made.
- Check the connections and firmly connect.
Movement of displayed picture is abnormal.
• Temperature in the vehicle is too high.
- Allow the vehicle's interior temperature to cool.
Unclear or noisy display.
• Fluorescent plate is worn out.
- Replace the fluorescent plate.
Navigation system inoperative.
• Connections to the navigation system are incorrect.
- Check the connections with the navigation system and
connect the cables correctly and firmly.
Unclear picture display.
• Fluorescent tube is exhausted.
- Replace the fluorescent tube*.
* The fluorescent tube replacement is not free of charge even within
the warranty period, for the tube is an article of consumption.
Radio
Unable to receive stations.
• No antenna, or open connection in the antenna cable.
- Make sure the antenna is properly connected;
replace the antenna or cable if necessary.
Unable to tune stations in the seek mode.
• You are in a weak signal area.
- Make sure the tuner is in DX mode.
• If the area you are in is a primary signal area, the antenna may
not be grounded and connected properly.
- Check your antenna connections; make sure the antenna is
properly grounded at its mounting location.
• The antenna may not be the proper length.
- Make sure the antenna is fully extended; if broken, replace
the antenna with a new one.
Broadcast is noisy.
• The antenna is not the proper length.
- Extend the antenna fully; replace it if it is broken.
• The antenna is poorly grounded.
- Make sure the antenna is grounded properly at its mounting
location.
• The station signal is weak and noisy.
- If above solution does not work, tune in another station.
CD/MP3/DVD/Video CD
Disc playback sound is wavering.
• Moisture condensation in the disc Module.
- Allow enough time for the condensation to evaporate
(about 1 hour).
Disc insertion not possible.
• A disc is already in the DVD player.
- Eject the disc and remove it.
• The disc is being improperly inserted.
- Make sure the disc is being inserted following the
instructions in the CD (MP3/DVD/Video CD) Player
Operation section.
Unable to fast forward or backward the disc.
• The disc has been damaged.
- Eject the disc and discard it; using a damaged disc in
your unit can cause damage to the mechanism.
Disc playback sound skips due to vibration.
• Improper mounting of the unit.
- Securely re-mount the unit.
• Disc is very dirty.
- Clean the disc.
• Disc has scratches.
- Change the disc.
• The pick-up lens is dirty.
- Do not use a commercial available lens cleaner disc.
Consult your nearest ALPINE dealer.
Disc playback sound skips without vibration.
• Dirty or scratched disc.
- Clean the disc; damaged disc should be replaced.
CD-R/CD-RW playback not possible.
• Close session (finalization) has not been performed.
- Perform finalization and attempt playback again.