Getting Started 12
Setting Up Your Voicemail
For new users, follow the instructions below to set up voicemail:
1. From Idle mode, press the hold the key on the keypad.
You may be prompted to enter a password.
2. Follow the tutorial to create a password, a greeting, and your name.
Note:
These steps may be different depending on your network.
Accessing Your Voicemail
You can press and hold the key on the keypad or use the phone’s menu to access your voicemail. To access
voicemail using the menu:
1. From Idle mode, press Menu ➔ Messaging ➔ Voicemail.
Important!:
Voice mail is a network feature and charges may apply. Please contact T-Mobile’s customer service for further details.
2. At the prompt, press
Yes
if you want to activate Visual Voicemail (VVM), or
No
to reject VVM.
3. If you selected
No
at the prompt, the following options are available:
• Voicemail settings
: allows you to edit the name or center address for voicemail.
• Call voicemail
: dials the voice mailbox.
•Sync now
: synchronizes with the voicemail inbox and displays recent voicemail messages.
4. When you select
Yes
to activate Visual Voicemail, the Visual Voicemail web page displays.
Important!:
Before using the Voice Mail feature, you must enter the voice server number obtained from T-Mobile customer service in
the Voice server number field.
5. Follow the voice mail prompts.
