Web/SNMP Management SmartSlot Card User’s Guide 74
Troubleshooting
APC Worldwide Technical Support
APC
provides technical support, for this or any other
APC
product, at no
charge. This support is available by telephone, e-mail, or through the
APC web pages.
You can contact
APC
Technical Support in any of the following ways:
• Use an APC web page.
– http://www.apcc.com
(Corporate Headquarters)
Connect by links to APC web pages for specific countries
and regions, each of which provides technical support infor-
mation.
– http://www.apcc.com/support/
Submit technical support requests.
• Contact the
APC
representative or other distributor from whom
you purchased your
UPS
or
APC
software application for infor-
mation on how to obtain local technical support.
• Contact a local or regional
APC
Technical Support Center by
telephone or e-mail.
– For e-mail addresses and local, country-specific, technical
support telephone numbers worldwide, go to http://
www.apcc.com/support/contact.
– For e-mail addresses and technical support telephone num-
bers of major APC regional technical support centers, use
the following list:
APC
Headquarters (U.S. & Canada) 1-800 800-4272 (toll free)
Latin America +401-789-5735 (United States)
apctchla@apcc.com
Europe, Middle East, Africa +353 91 702020 (Ireland)
apceurtech@apcc.com
Japan 03 5434 2021
jsupport@apcc.com
