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The computer does not start up.
● CRW2100SXZ: Make certain the SCSI card is installed correctly. Please read the instruc-
tions that come with your SCSI card for details.
● CRW2100FXZ: Is the IEEE1394 interface card installed correctly? Refer to the
documentation that came wih the card for details.
My SCSI CRW2100SXZ drive is not recognized.
● Are the pins and holes on the SCSI connector straight and not deformed?
Check the connectors.
● Is the 4-pin power cable from the computer’s power supply attached correctly, and
does the drive power up? Also, are the SCSI or IDE ribbon cables (depending on model)
correctly connected?
SCSI models only: If the system has started up normally, you will be able to see the
drive and the SCSI card listed in Control Panel | System | Device Manager tab. The
drive will be listed when you double-click on CDROM and the SCSI card will be listed
when you double-click on SCSI controllers.
When you power up your computer, you can access the machine’s hardware BIOS set-
tings before Windows is loaded. You can set your computer to recognize the SCSI card
and the drive in the BIOS.
Important Note: The BIOS (Basic Input/Output System) is a small program that resides on a ROM chip on the
computer’s motherboard as well as on some expansion cards. It checks the system and its devices (such as ser-
ial ports and hard disk controllers) before loading the operating system (OS).
●
Are you using the correct SCSI driver?
If the SCSI card has not been installed correctly under Windows 95/98/ME, make sure
that you have installed the most recent drivers supplied by the SCSI card manufacturer.
If the SCSI card has not been installed correctly under Windows NT, update to the
most recent ASPI drivers supplied by the manufacturer of the SCSI card or the
CD-writing software.
For more information about the latest version of any driver, please contact the respective
hardware/software manufacturers.
● Is the SCSI adapter card recognized correctly by the operating system (OS)?
The drivers for your SCSI adapter card may be incorrect. For more details, contact the
manufacturer of your SCSI adapter card.
● Is the drive’s SCSI ID number the same s that of another device on the SCSI chain?It
should be set to ON only if it is the last device on the SCSI chain. Otherwise it should be
set to OFF.
● Is the termination of the SCSI card set such that internal SCSI devices can be
connected?
Please read the instructions that came with your SCSI card for details.
● To write to CD-R/RW discs, your CD writing software must support the drive. To find out
if it does, contact the manufacturer of your CD writing software.
My FireWire CRW2100FXZ drive is not recognized by the opeating system.
● Is the drive properly connected to the computer using a known-good IEEE 1394 interface
cable?