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Troubleshooting
Please also refer to the YAMAHA CD-R/RW Drives web site for more information.
YAMAHA CD-R/RW Drives web site URL:
http://www.yamaha.co.jp/english/product/computer/
Europe: http://www.yamaha-yste.com/
The drive does not power up.
● Is the 4-pin power cable from the computer’s power supply attached
correctly?
The CRW2100E drive is not recognized.
● Is the 4-pin power cable from the computer’s power supply attached correctly,
and does the drive power up? Also, is the IDE cable connected correctly?
If the system has started up normally, you will be able to see the CRW2100E
drive listed in Control Panel | System | Device Manager tab. The drive will
be listed when you double-click on CDROM. (→P. 24)
● When you turn on the power to the computer, make sure that the drive
name, CRW2100E, appears while Windows is starting up. If the name does
not appear, check the cable connections for the CRW2100E drive.
● Check to see if there are any problems with other IDE devices.
Some problems may occur in the multiple-IDE device system due to
incompatibilities between the IDE devices and the computer, device drivers,
data transfer speed, or other reasons. Make sure that the CRW2100E drive is
recognized by the computer by temporarily removing other IDE devices from
the system.
● Are the pins and holes on the IDE connectors straight and not deformed?
Check the connectors.
● To write to CD-R/RW discs, your CD writing software must support the
CRW2100E drive.
To find out if it does, contact the manufacturer of your CD writing software.
The disc tray does not come out.
● Is the CRW2100E drive powered up?
● Some CD writing software will lock the disc tray once loaded.
In which case, use the eject command from within the software.
Alternatively, read the manual that came with the software.