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Tandberg Data Troubleshooting
30 Tandberg LTO HH Installation and User Manual
2. Check that the Tandberg LTO HH is mounted correctly.
If the Tandberg LTO HH is mounted incorrectly, it can produce noise when the tape moves.
6.6.6 Cartridge is Stuck Inside the Drive
1. Try to eject the cartridge by pushing the eject button
2. Do a drive reset using the Service mode.
Service mode is entered by keeping the eject button pressed for at least six seconds. The Activity
LED starts flashing.
3. To reset the drive, push the eject button once more to make the Activity LED flash. While this
LED is flashing, double-click the eject button. This should make the drive do a reset.
4. If the button is not pushed for 15 seconds, the eject button reverts back to its original cartridge
eject function.
5. Power cycle the drive (switch power on/off, if possible).
6.6.7 Fault LED Flashes Amber and the Activity LED is Off
The tape drive reports that it has a failure.
1. Do a Drive reset using the Service mode.
Service mode is entered by keeping the eject button pressed for at least six seconds. The Ready
LED will start flashing.
To reset the drive, push the eject button once more to make the Activity LED flash. While this
LED is flashing, double-click the eject button. This should make the drive do a reset.
If the button is not pushed for 15 seconds, the eject button reverts back to its original cartridge
eject function.
2. Power cycle the drive (switch power on/off, if possible).
6.6.8 Fault LED Is Flashing Amber and the Activity LED Is
Flashing
The drive signals Media Error.
To eject the cartridge, press the Eject button
1. Check if the media is correct.
2. Check the write protection switch position.
3. Check if the media is damaged (see also Section 6.6.4).
4. Check if an expired cleaning cartridge was used (Clean LED is On)