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Tandberg Data Troubleshooting
Tandberg LTO HH Installation and User Manual 27
If a write protected, unsupported, or damaged tape cartridge is inserted in order to start the Standalone
Diagnostics test, it will be ejected by the drive and the Failure and Activity LEDs will be flashing
while the Ready LED is off. The two flashing LEDs can be turned off by clicking the Eject Button.
6.5 Media Management Reporting 1
Media Management (MM) is a feature embedded in the Tandberg LTO HH tape drive’s firmware that
monitors the read and write performance of the tape drive and media. Write performance information
is written on the media header every time the media is rewound, and before the media is unloaded.
6.5.1 Cleaning is required
If the write performance is below a factory set re-write threshold, the Tandberg LTO HH reports that
cleaning is required.
Tandberg LTO HH reports that cleaning is required by setting the Clean LED to steady AMBER, and
sending information to the backup application software using the SCSI Tape Alert reporting standard.
Figure 6.1 Backup Exec reporting that the tape drive needs cleaning
Figure 6.2 ARCserve reporting that the tape drive needs cleaning
If the Tandberg LTO HH works normal after cleaning, both media and tape drive are good.
6.5.2 Degraded Media
If the write performance is still below the re-write threshold after cleaning, MM reports via the Clean
TAPE ***TapeAlert*** The following information is for Device[0]:
TAPE E6918 The tape drive needs cleaning:
1. If the operation has stopped eject the tape and clean the drive.
2. If the operation has not stopped wait for it to finish and clean the
drive.
Check user’s manual for cleaning instructions.