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If you experience any of the following
difficulties while using the tuner, use this
troubleshooting guide to help you remedy the
problem. Should any problem persist, consult
your nearest Sony dealer.
There’s no sound.
• Connect the aerials.
• Set the source setting on the amplifier to TUNER.
• Connect the tuner to the amplifier using an audio
cord (page 7) or digital optical cable (page 8).
• The specified station has temporarily stopped
broadcast.
• Perform the DAB Initialization Scan procedure
(page 9).
• FM/AM broadcast signals are not output from the
DIGITAL DAB OPTICAL OUT jack.
You cannot tune in a frequency.
• Adjust the position of the aerial.
• Connect an external aerial for DAB/FM
broadcasts.
• Preset the stations again if you have moved.
There is severe hum and/or background
noise.
• Adjust the position or direction of the aerial.
• Tune to a correct frequency.
• Connect an external aerial for DAB/FM
broadcasts.
• Move the tuner away from the source of the noise.
RDS isn’t working.
• Make sure that you tune in an FM station.
• Select a stronger FM station.
The appropriate display or information does
not appear.
• Contact the radio station and find out whether or
not they actually provide the service in question.
The service may be temporarily out of order.
You cannot name the preset station.
• You cannot name DAB/FM RDS stations.
The tuner malfunctions.
• The microprocessor in the tuner has
malfunctioned. Turn off the tuner, then turn it on
again.
(No Service Now) is displayed. (DAB reception
only)
• Check all aerial connections, then turn TUNING/
SELECT to select a service.
• The current DAB service is not available. Turn
TUNING/SELECT to select a different service.
• If you have moved to another area, some services/
frequencies may have changed and you may not
be able to tune into your usual broadcast.
Perform the DAB INIT SCAN procedure to
re-register the contents of broadcasts.
(Performing this procedure clears all previously
stored presets.)
There’s no sound from the DIGITAL DAB
OPTICAL OUT jack, or you cannot record a
programme.
• Make sure that the digital optical cable is properly
connected.
• The connected recorder does not support the
48kHz sampling frequency mode. Use a recorder
that supports this mode.
• The sound of the FM and AM programme does
not output from the DIGITAL DAB OPTICAL
OUT jack of the tuner. Connect the recorder to the
ANALOG OUT jack of the tuner.
Remote control
The remote does not function.
• Point the remote at the remote sensor ( ) on the
tuner.
• Remove any obstacles in the path between the
remote and the tuner.
• Replace both batteries in the remote with new
ones if they are weak (page 8).
Additional Information
Troubleshooting