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29
GB
Symptom Cause and remedy
High noise level/
Low sound
The surround
sound effect is
not obtained
The DOLBY
DIGITAL indicator
does not turn on
DTS indicator light
does not turn on
The batteries
cannot be
charged
/Use the headphones near the digital surround processor. The amount of noise
increases as the headphones become farther from the digital surround
processor. This is due to the characteristics of the infrared beams and is not a
malfunction.
/Check that there is nothing blocking the path from the digital surround
processor to the headphones.
/Check that your hand or hair is not covering the infrared sensor on the
headphones.
/If direct sunlight is entering the room from a window near the digital
surround processor or headphones, close the curtain or blinds so that no direct
sunlight is let in. Or, use in a location not exposed to direct sunlight.
/Change the position or angle of the digital surround processor.
/Set the ATT (attenuator) switch on the digital surround processor to “0dB”.
/The POWER indicator on the headphones is faint or out. This indicates that
the battery power is low. If you are using rechargeable batteries, recharge the
batteries. If you are using dry-cell batteries, replace with new ones. If the
indicator is still out, consult your nearest Sony dealer.
/If the AV component headphone jack is connected to the digital surround
processor, raise the volume level on the connected AV component.
/Press the OUTPUT button to select VIRTUAL SURROUND mode (page 23).
/The audio for the chapter being played is not a multichannel signal.
The surround effect does not work for monaural and other sound sources
which have not been processed for surround sound.
/The audio digital output setting for the DVD player may be set to “PCM”.
Refer to the instruction manual supplied with the DVD player, and change to
the setting (such as “Dolby Digital/PCM” or “Dolby Digital”) for usage with
components having built-in Dolby Digital (AC-3) decoders.
/You are trying to play DVD software not compatible with Dolby Digital 5.1ch.
/The audio for the chapter being played is not a multichannel signal.
/The DTS digital output setting on the DVD player is set to OFF. Refer to the
instruction manual supplied with the DVD player, and set the DTS digital
output setting to ON.
/You are trying to play DVD software that is not compatible with DTS format.
/The audio for the chapter that you are playing back is not DTS.
/The DVD player does not support DTS format.
Use a DVD player that supports DTS.
/Dry-cell batteries are being used.
Insert the supplied or optional rechargeable batteries (page 10).
/Rechargeable batteries other than supplied or optional batteries are being
used.
Insert the supplied or optional rechargeable batteries (page 10).