model name1[MZ-NH600D] model name2[MZ------]
[3-266-467-11(1)]
masterpage:L0-Right
filename[D:\WW08\MORO\3266467111\3266467111MZNH600DU\01GB-
MZNH600DU\040OPE.fm]
41
Troubleshooting and explanations
Troubleshooting
If a problem occurs during player operation, follow the steps described below before
consulting the nearest Sony dealer. If any messages appear, it is recommended to take
notes.
1 Check to see if the problem is listed in, “Troubleshooting” (page 41).
Check “Messages” (page 46) for the problem as well.
2 If after step 1 you still cannot solve the problem, consult your nearest Sony dealer.
While playing
Symptom Cause/Remedy
A disc is not played
normally.
• Repeat play is selected.
, Enter the Sub play mode to change back to the normal play
(page 26).
• Playback mode is changed.
, Enter the Main play mode or Sub play mode to change back to the
normal play (page 26).
A disc is not played
from the first track.
• Disc playing stopped before it came to the last track.
, Press the 5-way control key (NENT) on the player.
Playback sound
skips.
• The player is placed where it receives continuous vibration.
, Put the player on a stable place.
• A very short track may cause sound to skip.
, Try not to create a short track.
Sound has a lot of
static.
• Strong magnetism from a television or such device is interfering with
operation.
, Move the player away from the source of strong magnetism.
Volume cannot be
turned up.
• AVLS is on.
, Release AVLS settings (page 29).
No sound comes
through the
headphones/
earphones.
• The headphones/earphones plug is not firmly connected.
, Plug in the plug of the headphones/earphones firmly to i.
• The plug is dirty.
, Clean the plug.
The disc cannot be
played on another
component
• The component does not support Hi-MD.
, Discs used in Hi-MD
mode can be played only on components that
supports Hi-MD.
The player skips to
the next or previous
group (or skips
several tracks ahead
or behind) when
you press the 5-way
control key towards
. or >.
• You pressed GROUP before pressing the 5-way control key towards
. or >.
, The player returns to normal if no operation is made for 5 seconds.
020REG.book Page 41 Wednesday, March 31, 2004 5:41 PM