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Troubleshooting
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Picture noise appears.
• Clean the disc.
• If video signal from your system has to go through
your VCR to your TV, the copy-protection
applied to some DVD VIDEO programs could
affect the picture quality. If you still experience
problems after checking your connections,
connect your unit directly to your TV’s
S video input (page 16).*
• Set the color system to match your TV (page 51).
The aspect ratio of the TV screen cannot be
changed even though you can set “TV TYPE”
under “SCREEN SETUP” in the Setup Menu
when you play back a wide picture.
• The aspect ratio is fixed on your DVD VIDEO.
• If you connect the unit with the S video cord,
connect directly to the TV.* Otherwise, you may
not change the aspect ratio.
• Depending on the TV, you may not change the
aspect ratio.
Messages do not appear on the TV screen in
the language you want.
• Select the language you want for the on-screen
display in “OSD” under “LANGUAGE SETUP”
in the Setup Menu (page 50).
The language for the sound track cannot be
changed.
• Multilingual tracks are not recorded on the DVD
VIDEO being played back.
• The DVD VIDEO prohibits changing the
language for the sound track.
The subtitles language cannot be changed.
• Multilingual subtitles are not recorded on the
DVD VIDEO being played back.
• The DVD VIDEO prohibits changing the
subtitles.
The subtitles cannot be turned off.
• The DVD VIDEO prohibits turning off subtitles.
The angles cannot be changed.
• Multi-angles are not recorded on the DVD
VIDEO being played back.
• The DVD VIDEO prohibits changing the angles.
* Except for MHC-GNZ55D.
Tuner
There is severe hum or noise. (“TUNED” or
“STEREO” flashes in the display)
• Set the proper band and frequency (page 57).
• Connect the antenna properly (page 16).
• Find a place and an orientation that provide good
reception, then set up the antenna again. If you
cannot obtain good reception, we recommend that
you connect a commercially available external
antenna.
• The supplied FM lead antenna receives signals
along its entire length, so make sure you extend it
fully.
• Locate the antennas as far away from the speaker
cords as possible.
• Try turning off the surrounding electrical
equipment.
A stereo FM program cannot be received in
stereo.
• Press FM MODE repeatedly until “MONO”
disappears from the display.
Tape deck
The tape does not record or playback, or there
is a decrease in sound level.
• The tape heads are dirty (see “Cleaning the tape
heads” on page 93).
• The record/playback heads are magnetized (see
“Demagnetizing the tape heads” on page 93).
The tape does not erase completely.
• The record/playback heads are magnetized (see
“Demagnetizing the tape heads” on page 93).
There is excessive wow or flutter, or the sound
drops out.
• The capstans or pinch rollers are dirty (see
“Cleaning the tape heads” on page 93).
Noise increases or the high frequencies are
erased.
• The record/playback heads are magnetized (see
“Demagnetizing the tape heads” on page 93).
The tape does not record.
• No tape is loaded. Load a tape.
• The tab has been removed from the tape. Cover
the broken tab with adhesive tape (page 93).
• The tape has reeled to the end.
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