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Additional Information
(Continued)
Symptom Cause and remedy
Distorted or intermittent
sound (sometimes with
noise)
Charge the rechargeable battery if it is weak. If the power indicator is still off
after charging the battery, take the headphones to a Sony dealer.
Check if there is any wireless apparatus using 2.4 GHz frequency, or a
microwave oven in the vicinity.
Change the position of the processor.
When analog input is selected, change the ATT switch on the processor to
“–8 dB.”
If you connect the processor to an AV component using the headphones jack,
lower the volume level on the connected AV component.
When using DTS audio sources, set the EFFECT switch on the processor to
“CINEMA” or “GAME” or “VOICE (STEREO)” mode (page 17, 18).
Set the sampling frequency of the output signal of any component connected
to the processor to 48 kHz/44.1 kHz.
Low sound
When analog input is selected, change the ATT switch on the processor to
“0 dB.”
If you connect the processor to an AV component using the headphones jack,
raise the volume level on the connected AV component as high as possible to
the extent that the sound is not distorted.
Raise the headphones volume.
Loud background noise
If you connect the processor to an AV component using the headphones jack,
raise the volume level on the connected AV component as high as possible to
the extent that the sound is not distorted.
Charge the rechargeable battery if it is weak. If the power indicator is still off
after charging the battery, take the headphones to your nearest Sony dealer.
Check if there is any wireless apparatus using 2.4 GHz frequency, or a
microwave oven in the vicinity.
The sound cuts off
(When using analog input)
The processor stop transmitting if no signal is input for about 30 minutes.
Set the ATT switch on the processor to “0 dB.”
If you connect the processor to an AV component using the headphones
jack,
raise the volume level on the connected AV component as high as
possible to the extent that the sound is not distorted.
The surround sound effect
is not obtained
Set the EFFECT switch on the processor to “CINEMA” or “GAME” mode
(page 17, 18).
The audio being played is not a multi-channel signal.
The surround effect does not work for monaural sound sources.
The Dolby Digital indicator
does not turn on
The digital audio output setting for the BD/DVD device (including GAME
device) may be set to “PCM.”
Refer to the operating instruction of your BD/DVD device, and change the
setting (such as “Dolby Digital/PCM” or “Dolby Digital”) for usage with
components having built-in Dolby Digital decoders.
Playback signals are not recorded in Dolby Digital format.
The audio for the chapter being played is not a Dolby Digital signal.