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53
GB
BDV-EF1100
4-446-737-11(1)
D:\NORM'S JOB\SONY HA\SO120045\BDV-EF1100\4446737111_GB
(CEK)\100ADD.fm
masterpage: Right
Additional Information
Troubleshooting
If you experience any of the following
difficulties while using the system, use this
troubleshooting guide to help remedy the
problem before requesting repairs. Should
any problem persist, consult your nearest
Sony dealer.
The power does not turn on.
t Check that the AC power cord (mains
lead) is connected securely.
The remote control does not function.
t The distance between the remote
control and the unit is too far.
t The batteries in the remote control are
weak.
The disc tray does not open and you
cannot remove the disc even after you
press Z.
t Try the following:
1 Hold down N and Z on the unit
for more than 5 seconds to open the
disc tray.
2 Remove the disc.
3 Disconnect the AC power cord
(mains lead) from the wall outlet
(mains), then reconnect after
several minutes.
The system does not work normally.
t Disconnect the AC power cord (mains
lead) from the wall outlet (mains), then
reconnect after several minutes.
[A new software version is available.
Please go to the “Setup” section of
the menu and select “Network
Update” to perform the update.]
appears on the TV screen.
t See [Network Update] (page 43) to
update the system to a latest software
version.
“PRTECT”, “PUSH” and “POWER”
appear alternately in the front panel
display.
t Press "/1 to turn off the system, and
check the following items after
“STBY” disappears.
• Are you using only the supplied
speakers?
• Is anything blocking the ventilation
holes of the system?
• After checking the above items and
fixing any problems, turn on the
system. If the cause of the problem
cannot be found even after checking
all the above items, consult your
nearest Sony dealer.
“LOCKED” appears in the front panel
display.
t Set the child lock function to off
(page 40).
“D. LOCK” appears in the front panel
display.
t Contact your nearest Sony dealer or
local authorized Sony service facility.
“Exxxx” (x is a number) appears in
the front panel display.
t Contact your nearest Sony dealer or
local authorized Sony service facility
and give the error code.
General
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