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Troubleshooting
(Continued)
-74
Problem Check Page
3D images are not
displayed.
• Switch to 3D mode.
53, 54, 55
• Is “3D Auto Change” set to “No”? Press 3D ON/OFF to switch to 3D
mode.
55
• If “3D Auto Change” is set to “Yes” but no 3D images are displayed,
check the display format of the content being viewed. Some 3D image
signals may not be recognized as 3D images automatically. Press 3D
MENU to select the appropriate display format for the 3D image.
55, 56
• The 3D Glasses are not turned on. 52
• The 3D Glasses are set to 2D mode. 52
• The 3D Glasses operate by receiving the infrared signal refl ected onto
the screen. Do not place anything between the screen and the infrared
receiver on the 3D Glasses.
–
3D Images flicker when
watching in a room.
• Images may appear to flicker when fluorescent light or ambient light
enters your vision.
-Turn off the lights.
-Block any ambient light.
–
Ghosting (a double image)
occurs without the image
appearing in 3D.
• Use “Invert” to change the setting. 55
• A signal that does not support 3D is being received. Check whether a
signal that supports 3D is being received.
71
• If the projector is connected to a computer for 3D image playback,
check that a stereoscopically-enabled application is being used.
- Use the applicable software
- Configure your 3D application at the correct 3D format, resolution and
refresh rate. To support 3D, your 3D application must be configured to
run at the correct settings for this projector.
–
• If there is strong ambient light, block the light. High intensity lighting can
interfere with communication between the 3D Glasses and the screen,
resulting in some flicker.
–
• A picture simultaneously projected from more than two projectors may
not appear 3D. Use only one projector at a time.
–
The projected image is dark. • When a 3D image is projected, the screen may appear darker than nor-
mal.
–
The 3D Glasses turn off
automatically.
• Is there an obstacle between the 3D Glasses and the screen, or is some-
thing covering the infrared receiver on the 3D Glasses? The 3D Glasses
turn off automatically after 3 minutes if no signal is received. Do not
place anything between the screen and the infrared receiver on the 3D
Glasses.
–
Pressing the power button
on the 3D Glasses does not
cause the LED light to light.
• The battery in the 3D Glasses is exhausted. If the LED light does not light
after pressing the power button for more than one second, the battery is
exhausted. Replace the battery.
51
This unit is equipped with a microprocessor. Its performance could be adversely affected by incorrect
operation or interference. If this should happen, unplug the unit and plug it in again after more than
5 minutes.