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If a problem occurs that is not listed in the above table or if the problem
cannot be solved with the proposed solutions, please contact your
Sennheiser partner for assistance.
To find a Sennheiser partner in your country, search at
www.sennheiser.com.
Headphones
do not react
to any button
press
The operation of
the headphones is
faulty.
Remove the battery pack
from the headphones.
Reinsert the battery pack
into the headphones. Switch
the headphones on again.
–
Bluetooth
connection
is suddenly
interrupted
The Bluetooth
button has been
pressed too long.
Switch the Bluetooth
function on.
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Problem Possible cause Solution Page