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Accessories
If a problem occurs that is not listed in the above table or if the problem
cannot be solved with the proposed solutions, please contact your local
Sennheiser partner for assistance.
To find a Sennheiser partner in your country, search at
www.sennheiser.com under “Service & Support”.
Accessories
The following EK 2000IEM accessories are available from your specialist
dealer:
Cat. No. Accessory
009950 BA 2015 accupack
009828 L 2015 charger
500432 IE4 earphones
Audio signal has
a high level of
background
noise
Transmitter sensitivity
is adjusted too low
Adjust the transmitter
sensitivity correctly
(see the instruction manual
of the transmitter).
Audio signal is
distorted
Transmitter sensitivity
is adjusted too high
Adjust the transmitter
sensitivity correctly
(see the instruction manual
of the transmitter).
No access to a
certain channel
During scanning,
an RF signal has
been detected on
this channel and
the channel has
been locked
Set the transmitter operating
on this channel to a different
channel and redo the
frequency preset scan
(see page 21).
During scanning, a
transmitter of your
system operating on
this channel has not
been switched off
Switch the transmitter off
and redo the frequency preset
scan (see page 21).
Problem Possible cause Possible solution