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. BeforeCallingforService
Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or
if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer
or Samsung Electronics Service Center.
!
Disctraydoesnotopen.
Playbackdoesnotstart.
Playbackdoesnotstart
immediatelywhenthe
Play/Pausebuttonispressed.
Soundis notproduced.
Soundcanbeheardonly
fromafewspeakersand
notallsix.
Picturedoesnotappear,sound
isnotproduced,orthedisctray
opens2to5secondslater.
DolbyDigital5.1CH
SurroundSoundisnot
produced.
• Is the power cord plugged securely into the outlet?
• Turn off the power and then turn it back on.
• Check the region number of the DVD.
DVD discs purchased from abroad may not be playable.
• CD-ROMs and DVD-ROMs cannot be played on this Home
Theater.
• Make sure that the rating level is correct.
• Are you using a deformed disc or a disc with scratches on
the surface?
• Wipe the disc clean.
• No sound is heard during fast playback, slow playback, and step
motion playback.
• Are the speakers connected properly? Is the speaker setup
correctly customized?
• Is the disc severely damaged?
• When listening to a CD or radio, sound is output to the front
speakers (L/R) only. Select "PRO LOGIC li" by pressing I3BPLIt
(Dolby Pro Logic II) on the remote control to use all six speakers.
• Make sure that the DVD disc is 5.1-CH compatible.
• If you set C, SL, and SRto NONE in the speaker mode in the
audio setup of the setup screen, no sound is heard from the
center speaker and the front left and right speakers. Set C, SL,
and SR to SMALL.
• Was the Home Theater suddenly moved from a cold place to a
warm one? When condensation forms inside the player, remove the
disc and letthe player stand for 1 or 2 hours with the power on.
(You can use the player again after condensationdisappears.)
• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1
CH Surround Sound is produced only if the disc is recorded with
5.1 channel sound.
• Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in
the information display?
oDiscisrotatingbutno
pictureis produced.
oPicturequalityispoorand
pictureisshaking.
Theremotecontroldoesnot
work.
Audiolanguageand
subtitlesdonotwork.
Menuscreendoesnotappeareven
whenthemenufunctionisselected,
Aspectratiocannotbe
• Isthe TV power on?
• Are the video cables connected properly?
• Isthe disc dirty or damaged?
• A poorly manufactured disc may not be playable.
• Isthe remote control being operated within its operation range of
angle and distance?
• Are the batteries exhausted?
• Audio language and subtitles will not work for DVDs not containing
them. And depending on the disc, they may work differently.
• Are you using a disc that does not contain menus?
changed.
• Is the antenna connected properly?
• If the antenna's input signal is weak, install an external FM
antenna in an area with good reception.
Can'treceiveradio
broadcast.
oThemainunitisnotworking,
(Example:Thepowergoesoutor
strangenoiseisheard.)
oTheHomeTheaterisnot
workingnormally.
Thepasswordfor rating
levelhasbeenforgotten.
• You can play 16:9 DVDs in 16:9WIDE mode, 4:3 LETTER BOX
mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in4:3
ratio only. Refer to the DVD disc jacket and then select the
appropriate function.
• Turn off the power and hold the Q button on the main unit for
longer than 5 seconds.
Using the RESET function will erase all stored settings.
Do not use this unless necessary.
• While"NO DISC"messageappearson the displayof main unit, hold
the mainunit's © buttonfor longerthan 5 seconds."INITIALIZE"
appearson the displayand all settingswill returnto the defaultvalues.
• Pressthe POWERbutton.
Usingthe RESETfunctionwill erase all storedsettings.
Do notuse this unlessnecessary.