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Reread the sections of this manual to make sure you have
completed system set-up properly.
If you are unable to solve the problem, contact the dealer from
whom you purchased the system for assistance.
12-1
Section
12
Troubleshooting
PROBLEM
DISTORTION - System’s audio quality seems distorted
at medium to high input levels.
HISS - System seems to produce a “hiss” which is unde-
sirable.
LOW OUTPUT - System produces a low output level.
FEEDBACK - Moving around area of use produces
“squeal” or “howl” in various locations using ext. speak-
ers.
DROPOUTS - When moving around the area of use
there seems to be locations where the signal “swooshes”
or completely disappears.
NO AUDIO from BASE STATION or BELTPACK
headsets.
“
****
” - Appear in BELTPACK call waiting window
when connected to the Matrix.
SOLUTION
Reduce microphone gain by adjusting microphone gain
control.
Check the gain setting on all beltpacks and the base sta-
tion. They may be too low to too high. Check to make
sure you are still well within range of the base station.
Check the gain setting on both the beltpacks and the base
station. They may be too low.
Reduce the gain setting on both the beltpacks and the
base station. They may be too high. If in the 2W Mode,
the intercom channel you are on may be unloaded.
Make sure both antennas on the base station and beltpack
are connected and follow the location suggestions.
Change the location of the base station and antennas or
avoid the bad areas with the beltpacks.
Check talk LED to make sure it is on. Make sure belt-
pack batteries are OK. Make sure the base station and the
beltpack serial number and encryption codes all match.
Check that cable is in “Matrix” jack on the rear panel of
the base station. Check cable connection to Matrix. Make
sure base station Matrix address is set to correct port on
Matrix.