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Limited Warranty
(ONLY FOR U.S.A. AND PUERTO RICO)
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Home Audio Products Limited Warranty
Limited Warranty Coverage
(For USA and Puerto Rico Only)
If your product does not work properly because of a defect in
materials or workmanship, Panasonic Consumer Electronics
Company (referred to as “the warrantor”) will, for the length of
the period indicated on the chart below, which starts with the
date of original purchase (“warranty period”), at its option either
(a) repair your product with new or refurbished parts, (b)
replace it with a new or a refurbished equivalent value product,
or (c) refund your purchase price. The decision to repair,
replace or refund will be made by the warrantor.
During the “Labor” warranty period there will be no charge for
labor. During the “Parts” warranty period, there will be no
charge for parts. This Limited Warranty excludes both parts and
labor for non-rechargeable batteries, antennas, and cosmetic
parts (cabinet). This warranty only applies to products
purchased and serviced in the United States or Puerto Rico.
This warranty is extended only to the original purchaser of a
new product which was not sold “as is”.
Carry-In or Mail-In Service
To find a service center please visit http://www.panasonic.com/
help or call 1-800-211-PANA (7262).
When shipping the unit, carefully pack, include all accessories,
and send it prepaid, adequately insured and preferably in the
original carton. If Lithium Ion batteries are shipped by air the
package must be labeled “Contains Lithium Ion Battery (No
lithium metal)”. Damaged batteries are prohibited from
shipment by US Mail. Batteries must be securely packed in a
manner to prevent short-circuiting and a package cannot
contain more than 3 Lithium Ion batteries. Include a letter
detailing the complaint, a return address and provide a daytime
phone number where you can be reached. A valid registered
receipt is required under the Limited Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY
PERIOD, THE PURCHASER WILL BE REQUIRED TO
FURNISH A SALES RECEIPT/PROOF OF PURCHASE
INDICATING DATE OF PURCHASE, AMOUNT PAID
AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED
WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in
materials or workmanship, and DOES NOT COVER normal
wear and tear or cosmetic damage. The warranty ALSO DOES
NOT COVER damages which occurred in shipment, or failures
which are caused by products not supplied by the warrantor, or
failures which result from accidents, misuse, abuse, neglect,
mishandling, misapplication, alteration, faulty installation,
set-up adjustments, misadjustment of consumer controls,
improper maintenance, power line surge, lightning damage,
modification, introduction of sand, humidity or liquids,
commercial use such as hotel, office, restaurant, or other
business or rental use of the product, or service by anyone
other than a Factory Service Center or other Authorized
Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS
LISTED UNDER “LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THIS PRODUCT, OR ARISING OUT OF
ANY BREACH OF THIS WARRANTY.
(As examples, this excludes damages for lost time, travel to
and from the servicer, loss of or damage to media or images,
data or other memory or recorded content. The items listed are
not exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY,
ARE LIMITED TO THE PERIOD OF THE LIMITED
WARRANTY.
Some states do not allow the exclusion or limitation of incidental
or consequential damages, or limitations on how long an
implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also
have other rights which vary from state to state. If a problem
with this product develops during or after the warranty period,
you may contact your dealer or Service Center. If the problem is
not handled to your satisfaction, then write to the warrantor’s
Consumer Affairs Department at the addresses listed for the
warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY
THIS LIMITED WARRANTY, ARE YOUR
RESPONSIBILITY.
Product or Part Name Parts Labor
Audio Products
(except items below)
1 year 1 year
DVD Home Theater System 1 year 1 year
Home Theater Audio System 1 year 1 year
USB Reader-writer, PC Card
Adapters (defective
exchange)
1 year Not Applicable
Accessories: Headphones,
cartridges, Microphones,
Adapters
90 days 90 days
Rechargeable Batteries,
DVD-RAM Disc (defective
exchange)
10 days Not
Applicable
SD Memory Cards,
Rechargeable Battery Packs
(defective exchange)
90 days Not
Applicable
SCHTB50_10PPC_RQTX1165-P.book Page 18 Monday, May 10, 2010 11:58 AM