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Customer Services Directory
Accessory Purchases
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and
Accessories; or make Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.comm
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday – Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
Service in Puerto Rico
(ONLY FOR U.S.A.)
Panasonic Audio Products
Limited Warranty
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way Secaucus, New Jersey 07094
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively
referred to as “the warrantor”) will, for the length of the period indicated on the chart below,
which starts with the date of original purchase (“warranty period”), at its option either (a)
repair your product with new or refurbished parts, or (b) replace it with a new or a
refurbished product. The decision to repair or replace will be made by the warrantor.
During the “Labor” warranty period there will be no charge for labor. During the “Parts”
warranty period, there will be no charge for parts. You must carry-in or mail-in your prod-
uct during the warranty period. If non-rechargeable batteries are included, they are not
warranted. This warranty only applies to products purchased and serviced in the United
States or Puerto Rico. This warranty is extended only to the original purchaser of a new
product which was not sold “as is”. A purchase receipt or other proof of the original
purchase date is required for warranty service.
Carry-In or Mail-In Service
For Carry-In or Mail-In Service in the United States call 1-800-211-PANA (1-800-211-
7262) or visit Panasonic web site: http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax
(787)-768-2910.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and
DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO
DOES NOT COVER damages which occurred in shipment, or failures which are caused
by products not supplied by the warrantor, or failures which result from accidents, misuse,
abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up
adjustments, misadjustment of consumer controls, improper maintenance, power line
surge, lightning damage, modification, or commercial use (such as in a hotel, office,
restaurant, or other business), rental use of the product, service by anyone other than a
Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of
God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED
WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT,
OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this
excludes damages for lost time, travel to and from the servicer, loss of media or images,
data or other memory content. The items listed are not exclusive, but are for illustration
only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions may not
apply to you.
This warranty gives you specific legal rights and you may also have other rights which
vary from state to state. If a problem with this product develops during or after the
warranty period, you may contact your dealer or Servicenter. If the problem is not handled
to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the
addresses listed for the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY
ARE YOUR RESPONSIBILITY.
Parts
One (1) year
One (1) year
Ninety (90) days
Ten (10) days
Ninety (90) days
Product or Part Name
Audio Products (except items listed below)
USB Reader-Writer, Personal Computer
Card Adapters
(in exchange for defective item)
Accessories: Headphones, Cartridges,
Microphones, Adapters
Rechargeable Batteries, DVD-R/-RAM Discs
(in exchange for defective item)
SD Memory Cards, Rechargeable Battery
Packs (in exchange for defective item)
Labor
One (1) year
Not Applicable
Ninety (90) days
Not Applicable
Not Applicable
(ONLY FOR U.S.A.)
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910